Droxy

Droxy is an AI agent platform for handling customer conversations across website, messaging, phone, and social channels. It helps businesses automate responses, collect leads, and route interactions without missing opportunities.

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What Droxy is

Droxy is an AI agent platform for customer-facing communication across multiple channels. The site positions it as an “AI-powered employee” that can manage website chats, messages, calls, and comment replies so businesses can respond more consistently and avoid missed opportunities.

The product is designed to turn customer interactions into revenue by combining knowledge-based answers, lead collection, human handoff, and deployment options for different channels. The pricing page shows tiered paid plans, while the agency page highlights white-labeled agents for agencies that want to build and resell custom AI agents under their own brand.

Core capabilities

Multi-channel customer agents

Build AI agents for websites, messaging, phone, and comment-based interactions so one system can handle customer conversations across channels.

Knowledge-based responses

Train agents on website and company knowledge, with Google Drive listed as a knowledge source and automatic knowledge sync in the pricing comparison.

Lead and workflow tools

Collect leads, schedule appointments, transfer calls, hand off to humans, and send follow-ups from the same platform.

Brand and tone customization

Customize agent appearance, tone, and style so responses better match a business’s brand voice and communication preferences.

Conversation analytics

View and export conversations, review AI conversation analysis, and extract contact data to track how agents are performing.

Deployment and automation

Deploy agents on a website, client channels, or a share link, and use API and automation options such as Zapier and custom API requests.

Practical use cases

Website support and lead capture
Answer common questions from site visitors using an agent trained on website and company knowledge, then route qualified leads into the next step.
Home services intake
Handle incoming service requests, appointment scheduling, and urgent questions when staff are busy or unavailable.
Health practice front desk support
Support patient scheduling, rescheduling, and routine questions about services, hours, or policies while reducing front-desk workload.
Agency client delivery
Create, customize, and deploy white-labeled agents for clients, then monitor and optimize them from a single platform.
Cross-channel customer communication
Use messaging, phone, and comment-based interactions to centralize customer communication and reduce missed opportunities.

Pros and Cons

Pros

Covers multiple customer-facing channels from one platform.
Supports knowledge-based answers using website and company information.
Includes lead collection, human handoff, analytics, and follow-up tools.
Offers white-label positioning for agencies and resellers.
Has tiered pricing with published monthly plans.

Cons

The public pages do not provide a full integration catalog or detailed setup documentation.
Some channel support is only shown in the pricing comparison, and comment replies are listed as coming soon.
The site does not publish all usage details, such as exact limits for every capability outside the plan tables.

FAQ

What does Droxy do?

Droxy provides AI agents that can handle customer questions, messages, and calls across channels, with options for website, messaging, phone, and social/comment interactions. The pricing page also shows that agents can be deployed to any channel.

Does Droxy have paid plans?

The pricing page lists Basic, Advanced, and Enterprise plans. Basic starts at $16 per month, Advanced at $80 per month, and Enterprise at $240 per month.

What channels and integrations does Droxy support?

The site shows support for website integration, Discord, Messenger, Instagram, WhatsApp, phone calls, and comment replies coming soon. It also mentions Zapier, the Droxy API, and bring-your-own API key options in the pricing comparison.

How do you add knowledge to an agent?

The home page says agents can be trained on website and company knowledge, and the pricing page includes Google Drive as a knowledge source along with automatic knowledge sync.

Is Droxy aimed at self-serve teams or agencies?

The available pages do not provide a full setup walkthrough, but the home page says you can launch and monitor an agent in minutes, and the agency page describes creating, customizing, sharing, and deploying agents on client channels.

Quick Facts

Category: AI agent platform
Primary use: Customer-facing automation across channels
Pricing: Paid plans start at $16/month
Website: droxy.ai
Agency use: White-labeled agents for client work
Notable workflows: Website chat, messaging, phone, lead collection, human handoff