Ellie

Ellie is an AI email assistant for Gmail and Outlook that drafts replies in your voice. Auto-draft from your inbox or generate replies on demand.

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What Ellie does

Ellie is an AI email assistant that drafts replies in your voice. It connects to Gmail or Outlook, reads incoming threads, and writes draft responses that appear in your Drafts folder for you to review and send.

The product is built for people who spend time answering email and want help keeping up without changing their existing workflow. It supports automatic drafting from a connected inbox, on-demand drafting through a browser extension or Outlook add-in, and company-specific drafting through knowledge bases, live structured data, and roles.

Key capabilities

Automatic reply drafting

Connect Gmail, Google Workspace, Outlook, or Microsoft 365 once and Ellie can draft replies directly into your Drafts folder. Auto-drafts run in the background, so the inbox can be ready before you open it.

On-demand drafting from the browser

Use the browser extension to generate a reply when you want it, including in Gmail, Outlook on the web, and Fastmail. The extension adds a button to the compose flow for manual triggering.

Outlook add-in support

Use the native Outlook desktop add-in to trigger Ellie from the Outlook ribbon. The downloads page says it works with classic Outlook, new Outlook, and Outlook on the web, and it is published on Microsoft AppSource.

Tone and style matching

Ellie learns from your sent mail and writes in your tone, including sign-offs, opener style, and other patterns in how you write. The home page says it mimics your voice rather than using fixed templates.

Knowledge-base grounding

Knowledge base training can use websites or uploaded documents. The pricing page says you can provide URLs or files such as PDF, TXT, and DOCX, and choose basic or advanced training depending on plan.

Role-based drafting

Roles let you create different personas with their own tone and knowledge base. The pricing page gives the example of a customer support specialist role that uses help documentation when drafting replies.

Common ways to use Ellie

Keep up with routine inbox replies
For people who receive a steady flow of replies, Ellie can connect to the inbox, draft responses overnight, and leave the messages ready to review the next morning. This fits day-to-day email management where speed matters more than writing from scratch.
Draft a single reply manually
For situations where you want direct control, the browser extension can draft a reply on demand inside Gmail, Outlook on the web, or Fastmail. This is useful when only one message needs help and you want to decide exactly when Ellie is used.
Answer using company information
For support, sales, or operations email, Ellie can use company knowledge bases and uploaded docs to pull in product facts, policy details, or links while drafting. That helps replies stay aligned with what the team would say.
Switch between different writing roles
For teams or individuals with several email personas, Roles can separate tone and knowledge by context. The pricing page describes using different roles for functions such as sales, support, operations, or founder email.
Deploy through Microsoft 365
For Microsoft 365 users, Ellie can be bought through Microsoft AppSource and the Outlook add-in can be deployed by an IT admin across the tenant. This suits organizations that want centrally managed access in Outlook.

Pros and Cons

Pros

Drafts replies in the user's own tone instead of a generic template style.
Works inside existing Gmail and Outlook workflows, with browser and Outlook add-in options for manual use.
Can auto-draft in the background so replies are waiting in Drafts when the user opens email.
Supports knowledge-base training, uploaded documents, website URLs, and role-specific personas for different email contexts.
Supports Microsoft AppSource and Outlook add-in deployment for Microsoft 365 customers.

Cons

The product is focused on replies, not cold-email creation.
Plan details in the provided text mention reply counts and feature differences, but not the exact numeric limits.

FAQ

Which email providers and interfaces does Ellie support?

Yes. The pricing page says Ellie supports Gmail or Outlook connections for auto-drafted replies, and the browser extension can be used on Gmail, Outlook on the web, and Fastmail for manual reply generation. It also mentions a native Outlook desktop add-in.

Can Ellie write cold emails?

Ellie is meant for replies, not cold outreach. The pricing FAQ explicitly says it will only write replies to emails, not cold emails.

How does Ellie's reply limit work?

The pricing page says plans provide a certain number of replies per day, and that auto-draft and auto-categorise are available on Business and Professional plans. It does not show the numeric caps in the provided text.

Can I train Ellie on company knowledge?

Ellie can learn from a knowledge base. Casual includes basic training, while Business and Professional include more advanced training. The pricing FAQ says you can upload files such as PDF, TXT, and DOCX documents or provide a website URL for Ellie to learn from.

Does Ellie support teams or multiple roles?

Yes. The pricing page says additional team members can be added, starting at $5 per user. It also says Roles let you create different personas with separate knowledge bases and tones.

Quick Facts

Category: AI email assistant
Primary workflow: Auto-drafts and on-demand drafting for email replies
Email platforms: Gmail, Google Workspace, Outlook, Microsoft 365, Outlook web, Fastmail
Delivery options: Connected inbox, browser extension, Outlook desktop add-in
Pricing: 7-day free trial; pricing page mentions a 25% first-year offer
Source domain: tryellie.com