Omnichannel inbox
Bring conversations from WhatsApp, Facebook Messenger, Instagram DM, and Web Chat into one workspace so teams can respond without switching tools.
Keybe
ClaimKeybe is an AI sales and customer communication suite with SmartChat, omnichannel chats, lead capture, automation, and reporting for sales teams.
KeybeOverview
Keybe is a sales and customer communication suite built around AI-assisted chat, lead capture, automation, and reporting. The site presents SmartChat as the central product, with related modules for CDP, Funnels, metrics, flows, outbound messaging, and catalogs.
Its main job is to help teams manage conversations across channels, identify sales opportunities in those conversations, and route useful data into the rest of the sales workflow. The homepage and product pages position it for businesses that want to centralize customer interactions and support both sales and service operations.
Core capabilities
Multi-agent handling
Let multiple agents work on the same conversation stream while keeping activity organized and visible to the team.
Conversation organization
Sort conversations into spaces, apply filters by channel, agent, or status, and keep work separated by team, project, zone, or campaign.
AI-assisted data capture
Detect emails, phone numbers, sales opportunities, identity data, and demographic data, then feed that information into CRM, CDP, Contacts, and Funnels.
Metrics and traceability
Track response times, team activity, conversation history, and satisfaction surveys to support service and sales decisions.
Automation and campaign tools
Run automated follow-up and outreach workflows with Flows, Outbound, reminders, autoassign, team chat, and bulk messaging across WhatsApp, Email, and SMS.
Common use cases
Centralizing customer conversations
Use SmartChat to bring chat activity from social and web channels into one queue, then let multiple agents answer without losing context.
Capturing and qualifying leads
Use the AI detection and CRM/CDP handoff to capture emails, phone numbers, and sales opportunities from active conversations.
Organizing team operations
Use spaces, filters, reminders, team chat, and autoassign to keep sales or support work segmented by campaign, team, or status.
Automating follow-up and outreach
Use Outbound, Flows, and the broader suite to automate follow-up, send campaigns, and connect conversation data to downstream sales activity.
Connecting existing systems
Use the integrations listed on the site to connect Keybe with commerce, CRM, and spreadsheet workflows already in place.
Pros and Cons
Pros
- Centralizes customer conversations across multiple popular channels in one workspace.
- Adds AI-assisted identification of contact details and sales opportunities inside chats.
- Supports both team collaboration and operational organization through spaces, filters, internal chat, and multi-agent handling.
- Extends beyond chat with related modules for CDP, Funnels, metrics, flows, outbound campaigns, and catalogs.
- Lists several common commerce and CRM integrations, including VTEX, Google Sheets, Wasi, RD Station, WooCommerce, Shopify, and HubSpot.
Cons
- The pricing page does not currently provide pricing information and returns a 404 page.
- The source pages do not explain setup requirements, onboarding steps, or implementation effort in detail.
- Some capabilities are presented at a high level, so buyers may need direct confirmation on limits, supported regions, or admin controls.
FAQ
What does Keybe include?
Keybe offers a sales suite centered on SmartChat, CDP, Funnels, KB: Metrics, KB: Flows, Outbound, and Catalog. The site positions SmartChat as the product for centralizing conversations, while the broader suite covers lead capture, analytics, automation, campaigns, and shopping experiences.
Which channels and integrations are shown on the site?
SmartChat combines conversations from WhatsApp, Facebook Messenger, Instagram DM, and Web Chat in one place. The integrations page also lists VTEX, Google Sheets, Wasi, RD Station, WooCommerce, Shopify, and HubSpot as connected systems.
Who is Keybe for?
The site says SmartChat is designed for businesses of different sizes, from small businesses to multinationals, and that Keybe has been used across multiple sectors. The homepage also highlights automotive, sales, and customer service scenarios.
Does Keybe publish pricing information?
The source materials do not show pricing. The pricing URL currently returns a 404 page, so any current plan structure or cost would need to be confirmed directly with Keybe.
What should buyers verify before adopting Keybe?
The site describes several workflow-oriented modules, but it does not provide setup steps, implementation timelines, or technical requirements in the source pages used here.
Quick Facts
- Category
- AI sales suite
- Primary module
- SmartChat
- Channels shown
- WhatsApp, Facebook Messenger, Instagram DM, Web Chat
- Integrations shown
- VTEX, Google Sheets, Wasi, RD Station, WooCommerce, Shopify, HubSpot
- Source domain
- keybe.ai
- Pricing page
- 404 / not found