Omnichannel inbox
Bring conversations from WhatsApp, Facebook Messenger, Instagram DM, and Web Chat into one workspace so teams can respond without switching tools.
Keybe is an AI sales and customer communication suite with SmartChat, omnichannel chats, lead capture, automation, and reporting for sales teams.
Keybe is a sales and customer communication suite built around AI-assisted chat, lead capture, automation, and reporting. The site presents SmartChat as the central product, with related modules for CDP, Funnels, metrics, flows, outbound messaging, and catalogs.
Its main job is to help teams manage conversations across channels, identify sales opportunities in those conversations, and route useful data into the rest of the sales workflow. The homepage and product pages position it for businesses that want to centralize customer interactions and support both sales and service operations.
Bring conversations from WhatsApp, Facebook Messenger, Instagram DM, and Web Chat into one workspace so teams can respond without switching tools.
Let multiple agents work on the same conversation stream while keeping activity organized and visible to the team.
Sort conversations into spaces, apply filters by channel, agent, or status, and keep work separated by team, project, zone, or campaign.
Detect emails, phone numbers, sales opportunities, identity data, and demographic data, then feed that information into CRM, CDP, Contacts, and Funnels.
Track response times, team activity, conversation history, and satisfaction surveys to support service and sales decisions.
Run automated follow-up and outreach workflows with Flows, Outbound, reminders, autoassign, team chat, and bulk messaging across WhatsApp, Email, and SMS.
Use SmartChat to bring chat activity from social and web channels into one queue, then let multiple agents answer without losing context.
Use the AI detection and CRM/CDP handoff to capture emails, phone numbers, and sales opportunities from active conversations.
Use spaces, filters, reminders, team chat, and autoassign to keep sales or support work segmented by campaign, team, or status.
Use Outbound, Flows, and the broader suite to automate follow-up, send campaigns, and connect conversation data to downstream sales activity.
Use the integrations listed on the site to connect Keybe with commerce, CRM, and spreadsheet workflows already in place.
Keybe offers a sales suite centered on SmartChat, CDP, Funnels, KB: Metrics, KB: Flows, Outbound, and Catalog. The site positions SmartChat as the product for centralizing conversations, while the broader suite covers lead capture, analytics, automation, campaigns, and shopping experiences.
SmartChat combines conversations from WhatsApp, Facebook Messenger, Instagram DM, and Web Chat in one place. The integrations page also lists VTEX, Google Sheets, Wasi, RD Station, WooCommerce, Shopify, and HubSpot as connected systems.
The site says SmartChat is designed for businesses of different sizes, from small businesses to multinationals, and that Keybe has been used across multiple sectors. The homepage also highlights automotive, sales, and customer service scenarios.
The source materials do not show pricing. The pricing URL currently returns a 404 page, so any current plan structure or cost would need to be confirmed directly with Keybe.
The site describes several workflow-oriented modules, but it does not provide setup steps, implementation timelines, or technical requirements in the source pages used here.