WADeck

WADeck is a web-based AI WhatsApp CRM for teams to manage chats, leads, and outreach without WhatsApp Business API. Shared inbox, scheduling, and lead tracking in one workspace.

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Overview

WADeck is a web-based AI WhatsApp CRM built for teams that manage customer conversations, leads, and outreach on WhatsApp without using the WhatsApp Business API. The homepage describes it as a free platform with unlimited scheduling, shared inbox access, and pipeline-based lead management.

It combines messaging automation and team collaboration in a single workspace. The source highlights scheduling, bulk messaging, auto reply, AI translation, and an AI agent, while the pricing page adds a free plan with unlimited conversations and leads, member seats, and a single cloud server per account.

Core features

Unlimited message scheduling

Schedule WhatsApp messages for text, voice, image, video, and other message types, with delivery set for a specific time whether the account is online or offline.

Shared team inbox

Work from a shared WhatsApp inbox where team members can see conversations, assign chats, and keep message handling organized in one place.

Lead and pipeline management

Track contacts, companies, and deals in a sales pipeline so WhatsApp conversations can be managed as part of a structured lead process.

Messaging automation tools

Use built-in tools for bulk messaging, auto replies, and chat templates to support recurring communication and outreach.

AI translation

Translate messages in real time to support multilingual customer conversations and global teams.

AI agent support

Use the AI agent to assist with conversations and follow-ups inside the WhatsApp CRM workflow.

Where it fits

Customer support teams
Handle incoming questions in a shared inbox, assign conversations to teammates, and keep response history visible to everyone working on support.
Sales and lead management
Capture inquiries, track follow-ups, and move prospects through stages using WhatsApp conversations as part of a sales pipeline.
Automated outreach
Send reminders, follow-ups, and campaign messages on a schedule so recurring communication can run without manual sending.
Multilingual support
Coordinate multilingual customer communication with real-time translation and AI-assisted replies for global audiences.
Agency workflows
Organize communication for agencies or multi-client teams that need one workspace for chats, lead tracking, and message automation.

Pros and Cons

Pros

Web-based setup with no WABA, app installation, or browser extension required.
Shared inbox and lead management are designed for team collaboration.
Supports scheduling for text, voice, image, and video messages.
Includes automation tools such as bulk messaging, auto reply, and chat templates.
Offers AI translation and an AI agent for conversation support.

Cons

The pricing page shows some capabilities are still marked coming soon, including pipeline and more channel integrations.
The free plan is limited to 2 members and 1 channel account, based on the pricing page.

FAQ

How do you use WADeck?

WADeck is set up as a web-based WhatsApp CRM. The source says it requires no API integration, no app installation, and no browser extensions, and that users can log in from any device.

Who is WADeck for?

The source positions WADeck for teams that manage WhatsApp conversations, leads, and messaging workflows. Its shared inbox, pipelines, scheduling, and AI features suggest it is aimed at customer support, sales, marketing, and operations teams.

What can WADeck do for a team?

The source says WADeck can schedule text, voice, image, and video messages, manage chats in a shared team inbox, track leads in pipelines, and use an AI agent for conversation support. It also mentions AI translation, bulk messaging, and auto reply.

What are the main limitations or prerequisites?

The source says WADeck works without WhatsApp Business API, but it does not provide detailed setup prerequisites beyond needing a WhatsApp account and access to the web app. The pricing page also notes a one-channel-account setup with member seats on the free plan.

Is there a free plan?

The pricing page describes a limited-time free plan and says it supports unlimited conversations and unlimited leads, with no credit card required and instant go-live. It also mentions some items as coming soon, such as pipeline and more channel integrations.