Soul Machines is a platform for creating and deploying human-like AI Assistants and Digital Workers. Build custom assistants in Studio or add Experiential AI Agents with Workforce Connect.

Soul Machines preview

Platform for human-like AI assistants and digital workers

Soul Machines is a platform for building and deploying human-like AI Assistants and Digital Workers. The site frames it around Experiential AI, a patented approach that aims to produce more natural, face-to-face interactions through embodied, emotionally aware agents.

The product line includes Soul Machines Studio for creating assistants from scratch or testing custom integrations, and Workforce Connect for putting Experiential AI Agents into existing digital workflows. The homepage and product pages emphasize use across customer service, operations, HR, healthcare, and personal coaching-style assistants.

Core capabilities

Assistant creation and customization

Create AI Assistants from scratch, use templates, and adjust gestures, behavior, voice, and language settings to fit a specific brand or interaction style.

Experiential AI foundation

Build on the company’s Experiential AI approach, which the site says combines cognitive modeling with embodied cognition to support human-like emotion and interaction.

LLM-agnostic setup

Train or integrate agents with leading LLMs, including GPT, or with a proprietary model when the plan allows custom LLM integration.

Live deployment options

Deploy assistants in live settings with options for full-screen or custom embedded experiences, depending on plan.

Usage and reporting controls

Track use through reporting dashboards and plan-based interaction limits, video downloads, and assistant counts.

Workflow integration path

For Workforce Connect, connect Experiential AI Agents into workflow products, with ServiceNow and Zapier mentioned and more integrations coming soon.

Practical uses

  • Design a custom assistant

    Use Studio to create a branded AI Assistant for customer-facing interactions, with configurable tone, voice, and behavior to match the experience you want to offer.

  • Add an assistant to existing workflows

    Use Workforce Connect to place Experiential AI Agents inside the workflow tools your team already uses, rather than building a separate destination for every interaction.

  • Support structured employee or customer guidance

    Use the product pages’ example scenarios to support service, operations, HR, and healthcare-style guidance where people need one-on-one help, answers, or coaching.

  • Evaluate the platform before rollout

    Use the free plan or 7-day trial to explore templates, interaction design, and deployment before committing to a larger subscription.

  • Scale an assistant program

    Use higher plans when you need more interaction time, more assistants, custom LLM integration, or reporting for scaling teams.

Pros and Cons

Pros

  • Supports both no-cost exploration and paid trials, which lowers the barrier to evaluation.
  • Provides multiple creation paths, including templates and building from scratch.
  • Lets teams customize voice, language, gestures, behavior, and avatar design.
  • Offers deployment formats for live use, including full-screen and custom embedded experiences on higher plans.
  • Includes reporting and support resources for users who need guidance.

Cons

  • The source does not provide a full list of integrations beyond ServiceNow and Zapier being mentioned for Workforce Connect.
  • Advanced capabilities such as custom LLM integration and premium integrations are limited to higher plans.
  • Enterprise pricing is not published on the pricing page and requires contact with sales.

FAQ

What is Soul Machines Studio for?

Soul Machines Studio is for creating, customizing, and deploying AI Assistants. The source describes it as a sandbox for developers to experiment, test, and discover what Experiential AI can do, with options for autonomous, emotionally intelligent assistants.

Is there a free trial or free plan?

The pricing page shows a free plan for exploration and paid plans for experimentation, validation, scaling, and enterprise use. It also offers a 7-day free trial on paid plans, and enterprise pricing is handled through sales contact.

What can I configure in Studio?

The source says Studio supports AI Assistant creation, templates, gestures, behavior configuration, voice and language configuration, avatar design, reporting, conversational AI integration, and custom LLM integration on higher plans.

How is Workforce Connect different from Studio?

The site positions Soul Machines for building AI Assistants in Studio, using Workforce Connect to deploy Experiential AI Agents into existing workflows, or exploring prebuilt Assistants on the assistants page.

Where can users get support?

The pricing page directs users to Soul Machines Academy, the Knowledge Base, and YouTube how-to videos for technical help, with additional support by email.

Quick Facts

Category
AI Assistants / Digital Workers
Primary product lines
Soul Machines Studio and Workforce Connect
Deployment
Live deployment with full-screen or embedded options on some plans
Plan structure
Free plan, 7-day free trial on paid plans, and enterprise sales contact
Source domain
soulmachines.com
Notable platform focus
Experiential AI and embodied, human-like interaction