IMT Care

IMT Care is a white-label insurtech platform for brokers, agents, banks and insurers, with policy CRM, branded apps, renewals, multilingual support and employee benefits tools.

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Overview

IMT Care is a white-label insurtech platform for insurance intermediaries and related distribution businesses. It is positioned for brokers, agents, banks, insurers, and bancassurance teams that need to manage policies, customer communication, and employee benefits from one branded system.

The platform combines CRM-style policy management with customer and employee apps, renewal tracking, WhatsApp campaigns, multilingual support, and workflow tools for enrolment and claims. The site also presents separate solutions for employee benefits and customer engagement, with integrations described for insurers, TPAs, and wellness partners.

Core Features

Policy and CRM Management

Manage policies, leads, renewals, customer records, and reports in a single CRM-oriented workflow for intermediaries.

White-Label Apps

Offer a branded app for customers or employees on iOS and Android, with white-label presentation across products.

Client Engagement Tools

Use WhatsApp chatbots, SMS gateway integration, and campaign tools to communicate with clients and drive renewals or new offers.

Multilingual Support

Support multilingual navigation and communication, including English, Hindi, and other regional languages listed on the product pages.

Digital Enrolment and Claims

Handle claims and enrolment workflows with digital forms, document upload, claim tracking, and reports for HR or service teams.

Administration and Security Controls

Configure access, branding, data handling, and administrative setup with features such as RBAC, audit logs, email domain setup, and on-premises data administration on select plans.

Common Use Cases

Insurance Agent Customer Management
Use the customer app and CRM tools to manage multiple policies, send reminders, and run WhatsApp campaigns that support renewals and cross-sell efforts.
Employee Benefits Administration
Deploy a branded employee benefits portal for corporate clients to handle enrolment, claims, and wellness benefits across multiple insurers and TPAs.
Intermediary Operations
Serve broker, bank, or bancassurance teams that need a white-label platform for policy administration, reporting, and client communication under their own brand.
Multilingual Client Self-Service
Support multilingual self-service for customers or employees who need to navigate policies, health cards, claims, or wellness content in a preferred language.
Operations and Compliance Workflows
Coordinate onboarding, claims, and policy updates with digitized forms, document uploads, audit logs, and role-based access for internal teams.

Pros and Cons

Pros

Covers both intermediary operations and client-facing experiences through branded apps and CRM workflows.
Supports policy management, lead handling, renewal tracking, reports, and campaign tools in one platform.
Includes multilingual support, which is relevant for teams serving diverse customer bases.
Offers employee benefits workflows such as digital enrolment, claims handling, and wellness content.
Provides deployment and administration options that include cloud storage and, on select plans, on-premises data administration and access controls.

Cons

The site does not publish full pricing details for every tier or a complete feature-by-feature comparison.
Integration coverage is described in general terms, with named insurer and TPA partners listed mainly on the employee benefits page rather than as a complete integration directory.
IMT Care states that it is not a registered member with IRDAI and does not sell insurance directly.

FAQ

What does IMT Care do?

IMT Care provides a white-label platform for insurance intermediaries, brokers, agents, banks, and insurers to manage insurance policies, customer interactions, and employee benefits from one system.

Does IMT Care offer a trial or paid plans?

The source shows both monthly plans and a 30-day free trial on the pricing page. Customers can also book a demo or contact the team for enterprise pricing.

Can IMT Care support multiple insurers or deployment setups?

Yes. The employee benefits platform is described as supporting multiple insurers and TPAs, and the pricing page lists on-premises data administration and white-label configuration options on higher tiers.

What workflows does the platform support?

The platform includes WhatsApp campaigns, chatbots, multilingual support, policy and CRM management, renewal tracking, and customer or employee-facing apps depending on the product area.

Does IMT Care sell insurance directly?

The company states that it is not a registered member with IRDAI and does not sell insurance. Its solutions are provided by registered agents and brokers only.

Quick Facts

Category: Insurtech platform
Primary users: Insurance brokers, agents, banks, insurers, and distributors
Platform: White-label web and mobile apps
Key workflows: Policy and CRM management, renewals, WhatsApp campaigns, enrolment, claims
Source domain: imt.care
Pricing signal: Monthly plans, free trial, and enterprise contact flow are shown