Multiple feedback formats
Run user tests, interviews, surveys, polls, forms, and pulses in one product so different feedback workflows live in the same system.
TheySaid
RivendicaTheySaid is an AI user research platform for tests, interviews, surveys, polls, and forms, with AI summaries for product, UX, and go-to-market teams.
What TheySaid is
TheySaid is an AI-powered user research platform for running user tests, moderated interviews, surveys, polls, and related feedback studies. It is designed to help teams gather feedback, guide participants through tasks or questions, and turn responses into summarized insights with less manual analysis.
The product combines study creation, AI moderation, reporting, and distribution in one workspace. Source pages describe support for both your own users and recruited participants, plus project types that cover product research, marketing, design, HR, sales, and operations use cases.
Core capabilities
AI-guided moderation
Use AI to moderate sessions, ask follow-up questions, and adapt the flow based on participant responses in real time.
AI analytics and reporting
Capture summaries, themes, task success, time-on-task, frustration levels, and other outputs automatically after sessions finish.
Structured reporting views
Review an executive overview, per-task and per-question cards, and full transcripts from the Analytics and All Responses tabs.
Flexible distribution
Share studies through link, email, website popup, embed, or QR code, with panel recruiting available on paid plans.
Localization and export
Support global studies with localization across 70+ languages and project export for downstream analysis or sharing.
Common ways teams use TheySaid
Product and UX research
Validate onboarding flows, pricing pages, feature concepts, and usability issues by asking participants to complete tasks while AI probes for follow-up detail.
Marketing insight gathering
Run interviews, surveys, polls, and forms to gather customer needs, message feedback, win-loss input, and product reviews for campaign and positioning work.
Design validation
Capture user feedback on designs, prototypes, and UX changes, then review theme summaries and clips to understand what needs refinement.
HR feedback programs
Collect employee engagement, onboarding, exit, and job applicant feedback through structured workflows suited to HR programs.
Engineering and product quality feedback
Use customer discovery, product quality surveys, and user testing to reduce rework and confirm what to build next.
Pros and Cons
Pros
- Combines user tests, interviews, surveys, polls, and forms in one platform.
- Uses AI to moderate sessions and generate summaries, themes, and reporting views.
- Supports multiple distribution methods, including links, embeds, email, and QR codes.
- Offers an Enterprise tier with SSO/SAML, custom API and webhooks, and CRM integrations.
- Includes a free plan entry point for getting started with limited monthly usage.
Cons
- The source does not provide a complete public integrations list beyond a few enterprise examples.
- Some recruiting capabilities and higher-volume usage are tied to paid plans or Enterprise features.
- The public pages do not spell out all workflow limits, so buyers may need to confirm fit for complex research programs.
FAQ
What does TheySaid do?
TheySaid is an AI-powered platform for user testing, surveys, interviews, polls, and related feedback workflows. It guides participants through tasks or questions, captures responses, and summarizes findings with AI.
Who is TheySaid for?
The source content supports use by product managers, UX designers, UX researchers, marketing teams, founders, engineering teams, sales, HR, and operations teams. The product is positioned for anyone who needs customer or employee feedback in a structured workflow.
How do participants take part in a study?
The site says sessions can be started from a link and completed without downloads or technical setup. Participants can be your own users, website visitors, internal teams, or panel recruits depending on the plan and distribution method.
Does TheySaid have a free plan and paid plans?
The pricing page lists a Free plan and an Enterprise plan. Free includes a limited monthly allowance and core AI features, while Enterprise adds broader project types, recruiting options, workspaces, and advanced controls such as SSO/SAML, custom API and webhooks, and CRM integrations.
What integrations are supported?
The provided source mentions CRM integrations for HubSpot, Zendesk, and Workday on the Enterprise plan, and it also mentions custom API and webhooks. The source does not provide a complete integrations catalog.
Quick Facts
- Category
- AI user research platform
- Primary users
- Product, UX, marketing, sales, HR, engineering, and operations teams
- Core workflow
- Create studies, recruit or share them, run AI-guided sessions, and review summaries and transcripts
- Platform domain
- theysaid.io
- Pricing model
- Free plan plus Enterprise and contact-sales options
- Notable enterprise capabilities
- SSO/SAML, custom API and webhooks, CRM integrations