Voice, video, audio, and text responses
Create surveys with structured question types alongside voice and video responses, so respondents can answer in formats that capture more context than text alone.
Overview
Voiceform is a survey and forms platform for collecting voice, video, audio, and text responses in a conversational format. It is built for teams that want structured surveys but need richer qualitative input than text-only forms usually provide.
The product combines survey building, respondent distribution, and AI-assisted analysis in one workflow. Users can create questions with branching logic and AI follow-ups, share surveys by link or embed, or use Voiceform’s audience pool, then transcribe, translate, extract themes, and review sentiment from the results.
Features
Advanced survey logic
Use AI-driven probing, custom scripting, dynamic variables, and conditional logic to guide respondents through tailored paths during the survey.
Distribution and audience options
Find respondents through Voiceform’s active participant pool or launch surveys by link, embed them in a site or app, or connect them with other platforms.
AI analysis and multilingual support
Transcribe responses, translate them across 50+ languages, extract themes, uncover sentiment, and generate charts from collected data.
Exports and audio downloads
Export responses to CSV or Excel and download audio as MP3 or WAV for downstream analysis and sharing.
Developer integration tools
Embed surveys with the SDK and connect results through the API and webhooks, with the site describing sub-500ms latency for real-time access.
Use cases
Collect richer customer feedback
Teams can replace text-only surveys with voice or video questions when they want respondents to explain answers in their own words and preserve tone or nuance.
Run qualitative research studies
Research teams can launch qualitative studies, route respondents through branching logic, and use AI follow-ups to capture more complete interviews at scale.
Capture post-interaction feedback
Customer experience teams can add Voiceform to IVR or other service touchpoints to gather feedback right after an interaction and analyze the results centrally.
Analyze open-ended responses
Product and marketing teams can export responses, review sentiment, and turn open-ended feedback into charts and themes for reporting and prioritization.
Integrate surveys into existing tools
Engineering or data teams can embed surveys, connect APIs or webhooks, and pull results into existing systems without replacing their current workflow.
Pros and Cons
Pros
- Supports voice, video, audio, and text responses in the same survey workflow.
- Combines data collection with transcription, translation, sentiment review, and chart generation.
- Offers multiple ways to distribute surveys, including link sharing, embeds, an audience pool, and integrations.
- Includes enterprise-oriented controls such as SSO, two-factor authentication, and role-based access controls.
- Provides export options and developer tooling for API, webhooks, and SDK-based embedding.
Cons
- The most detailed pricing and plan limits are presented on the pricing page, so buyers still need to compare tiers to understand what fits their usage.
- Some integration details are described at a high level on the site, but the public pages provide limited setup specifics for individual third-party tools.
FAQ
How do people typically launch Voiceform surveys?
Voiceform is designed to be launched as a survey or form that uses voice, video, audio, text, and AI-driven follow-up questions. The site also says surveys can be shared by link, embedded in a site or app, or integrated with other platforms.
What happens after responses are collected?
The home page describes a workflow that lets teams build questions, launch surveys, and then transcribe, translate, extract themes, uncover sentiment, generate charts, and chat with the collected data.
Does Voiceform have a free plan and paid tiers?
The pricing page shows a free plan, Essentials, Pro, and Enterprise. It also says paid and custom plans are available, with booking a call for custom pricing and enterprise needs.
Can teams use Voiceform securely and at scale?
Yes. The site says Voiceform supports SSO, two-factor authentication, role-based access controls, and team collaboration features on its platform. The Enterprise plan also mentions dedicated account management, onboarding, training, custom development, and API access.
What output formats and integrations are available?
The site highlights exports to CSV or Excel and the ability to download audio as MP3 or WAV. It also mentions real-time results access through the API and webhooks.
Quick Facts
- Category
- Survey and forms platform
- Primary use
- Collecting qualitative and structured feedback
- Source domain
- voiceform.com
- Pricing
- Free plan plus paid tiers; enterprise pricing by contact
- Deployment
- Web platform with embeds, API, SDK, and webhooks
- Company
- Voiceform Inc.
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