Guide tasks inside applications
DAP uses step-by-step Flows, contextual Smart Tips, Task Lists and embedded Self Help containing articles, videos and links.
Whatfix
Paid
Guide people inside business applications, analyze software usage and train teams in simulated workflows. Whatfix combines DAP guidance, Product Analytics and Mirror training, with product-specific plans and deployment options.
What is Whatfix?
Whatfix is an enterprise software-adoption platform with three complementary products. Digital Adoption Platform (DAP) provides contextual guidance and embedded help inside applications; Product Analytics examines usage and user journeys; Mirror creates replicas for guided practice and AI roleplay.
Teams author instructions, deploy them to the relevant application and review engagement or training results. Each product has its own plans, capabilities and deployment choices.
What can Whatfix do?
Manage guidance through its lifecycle
Create and update guidance in a no-code editor, then use approval, testing, version-control and release workflows to maintain it as applications change.
Analyze software usage
Product Analytics examines product and workflow events, user journeys and cohorts, and includes session-replay capabilities. Availability depends on the selected plan and application environment.
Practice with Mirror simulations
Capture application screens to build interactive replicas and guided walkthroughs. Mirror also provides AI voice/chat roleplay, an AI-assisted scenario builder and trainer-configurable performance feedback.
Use Cases
“Onboard people in business software”
Use DAP instructions and embedded resources to explain tasks while employees or customers work in the application.
“Investigate workflow drop-offs”
Use Product Analytics funnels and journey views to examine where task completion differs across user groups, then adjust guidance or training.
“Rehearse before a rollout”
Use Mirror replicas and roleplay scenarios for practice and assessments before people perform the workflow in the live business application.
Frequently Asked Questions
How is the subscription priced?
Pricing depends on the selected Whatfix products, deployment scope and user requirements. Request a quote and confirm the licensing basis and billing schedule in the commercial proposal.
Can Product Analytics be bought without DAP?
Whatfix presents Product Analytics alongside DAP and Mirror. Confirm standalone availability, included analytics and applicable web or desktop coverage with the team for the selected offer.
Are cloud and self-hosted deployments equivalent?
Deployment choices and feature coverage depend on the product and application environment. Confirm hosting options, security requirements and any feature differences with Whatfix before deployment.
How can teams deliver Mirror training?
Mirror provides application replicas, guided simulations and AI voice or chat roleplay for training. Confirm sharing, learning-system connections and assessment settings for the selected deployment.
Quick Facts
- Product family
- Digital Adoption Platform, Product Analytics and Mirror
- DAP environments
- Web, desktop and mobile applications
- Training format
- Application replicas, guided simulations and AI roleplay
- Typical teams
- Enterprise software onboarding, support and training teams
Whatfix Traffic Analysis
Traffic data is for reference only.
- Domain Rating
- 77
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