Business-trained knowledge base
The agent is trained on your website, docs, FAQs, and uploaded files, then can be deployed with a consistent knowledge base across channels.
StepsAI
Freemium
AI agents for sales, support, and business actions across channels
What is StepsAI?
StepsAI is an AI agent platform for selling, support, and task execution across a business’s customer touchpoints. The site positions it as more than a chatbot: it can answer questions, qualify prospects, capture leads, and take actions using knowledge from the business’s website, documents, FAQs, and connected apps.
The product is built for teams that want one agent to work across a website, WhatsApp, Instagram, Slack, Teams, Gmail, and other supported channels without separate setup for each one. The source also shows commerce and support workflows such as product recommendations, order tracking, ticket routing, cart recovery, meeting booking, and human escalation when the AI cannot complete a request.
What can StepsAI do?
Answers and actions in one flow
StepsAI can answer questions and take action, including lead qualification, meeting booking, order tracking, ticket routing, and cart recovery.
Multi-channel deployment
The site shows deployment across website chat, WhatsApp, Instagram, Slack, Teams, Gmail, and a standalone page, with one setup used everywhere.
Connected app workflows
The product connects to commerce and support tools such as Shopify, WooCommerce, Stripe, Zendesk, Salesforce, HubSpot, Calendly, Gmail, and Slack.
Human handoff and inbox
A unified inbox and human handoff allow teams to review escalations, see conversation context, and take over when needed.
Plan-based scaling
The pricing page lists tiered plans, usage credits, storage, web crawls, analytics, and enterprise controls such as SSO/SAML and custom integrations.
Use Cases
“E-commerce storefront assistant”
Answer product questions, surface recommendations, recover abandoned carts, and connect shoppers to Shopify or WooCommerce data during the buying flow.
“Customer support triage”
Handle common support questions, route tickets, and use human handoff when the request is too complex for automation.
“Lead capture and sales qualification”
Qualify prospects, capture leads, and book meetings from website and messaging-channel conversations.
“Cross-channel customer continuity”
Keep conversations moving across website, WhatsApp, and Instagram without forcing customers to repeat context.
“Connected team workflows”
Connect the agent to internal tools and workflows such as Gmail, Slack, Calendly, Zendesk, Salesforce, and HubSpot for action-taking tasks.
Frequently Asked Questions
How long does setup take?
Yes. The site says StepsAI can be live in about 5 minutes, with setup that starts from your website URL and then lets you add behavior, knowledge, and connected apps.
Which channels does StepsAI support?
StepsAI supports Website, WhatsApp, Instagram, Slack, Teams, Gmail, and API-based deployments on the pages provided, with the channels page also showing a standalone page option.
Can StepsAI connect to my existing tools?
The source says you can connect tools such as Shopify, WooCommerce, Gmail, Slack, Calendly, Zendesk, Salesforce, Stripe, Notion, BigCommerce, HubSpot, Google Drive, WhatsApp, and Instagram, with more than 100 integrations referenced on the site.
How does pricing work?
The pricing page says the product uses a credit model where one credit equals one AI response, while customer messages are free and you only pay when the AI replies.
What happens when the AI cannot answer?
The pages describe a unified inbox, human handoff, and escalation for complex requests, so a team can review conversations that the AI cannot complete on its own.
Quick Facts
- Category
- AI agents
- Primary use
- Sales, support, and workflow automation
- Channels
- Website, WhatsApp, Instagram, Slack, Teams, Gmail, API
- Deployment claim
- Live in about 5 minutes
- Pricing model
- Credit-based plans with free customer messages
- Website
- stepsai.co
StepsAI Traffic Analysis
Traffic data is for reference only.
- Domain Rating
- 43
StepsAI Alternatives
Stable
usestable.com
AI-powered virtual mailbox and business address service for digital mail management, registered agent support, and team workflows.
Brainbase
usebrainbase.com
AI agent cloud to define, host, scale, and observe agents across models and harnesses.
Dehurdle
dehurdle.com
An AI voice simulation platform for practicing high-stakes conversations with real-time feedback. Built for sales, support, leadership, and other customer-facing teams to rehearse scripts, objections, and delivery before important meetings.
ShogunAI
shogunaios.com
ShogunAI is a private, local-first AI memory assistant for macOS that captures work context on your Mac to help you recall information and draft actions across your tools.
OmniVibe
www.omnivibe.me
OmniVibe is an AI agent marketplace, workspace, and studio where you can discover specialized agents, run them in shared threads, and create your own—for research, creative work, business tasks, and other focused workflows.