Client conversations in messaging channels
ooon.ai communicates with clients through channels listed by the site, including WhatsApp, Telegram, and Instagram. The website’s primary demonstration shows an end-to-end conversation in WhatsApp.
ooon.ai
Freemium
ooon.ai is an AI sales and booking assistant for salons, clinics, and other service businesses. It handles client conversations, answers service and price questions, books available appointments, and follows up with inactive leads through messaging channels.
What is ooon.ai?
ooon.ai is an AI employee for salons, clinics, and other service businesses that need to respond to inquiries and convert them into bookings or sales. It communicates with clients through messaging channels, answers questions about services and prices, handles common objections, checks open appointment slots, and confirms the next step.
The assistant is intended to cover repetitive client communication while staff are busy, asleep, or unavailable. It can be configured with a company’s price list, products, sales scripts, and business context, then improved through a dashboard where the team can update information and review conversations. The site also describes follow-up workflows for cold or unfinished leads and integrations or channel support involving WhatsApp, Telegram, Instagram, Bitrix24, and AmoCRM.
What can ooon.ai do?
Answers based on business information
The assistant can use a company’s prices, products, service details, and sales scripts to answer questions and address objections in the context of a specific business.
Appointment booking
When a client is ready to book, ooon.ai can identify an open slot, offer a suitable time, confirm the appointment, and send details such as an address and reminder when configured in the workflow.
Lead follow-up
A reminder system is designed to re-engage cold or unfinished leads, giving businesses a way to continue conversations that did not result in an immediate booking or sale.
Dashboard-based editing and chat review
Teams retain access to a dashboard for adjusting the assistant, adding products or prices, reviewing WhatsApp conversations, and exporting chat data for analysis.
CRM workflow support
The site names Bitrix24 and AmoCRM among its business channels and states that the omni plan includes integration with both systems.
Use Cases
“After-hours clinic inquiries”
A clinic can let the assistant answer questions about treatment pricing, respond to concerns, offer an evening appointment, and confirm the booking while the clinic team is offline.
“Salon appointment requests”
A salon can use ooon.ai to handle routine questions about services and prices, check available times, and move a conversation toward a scheduled visit without requiring a manager to answer every message manually.
“Recovering unfinished leads”
Businesses can use the follow-up workflow to remind people who asked about a service but did not book, helping staff revisit conversations that would otherwise remain inactive.
“Standardizing sales conversations”
Teams can configure the assistant with approved scripts, service information, and prices so that initial inquiries receive a consistent response before a staff member takes over more complex matters.
“CRM-connected lead handling”
Businesses using the listed omni-plan setup can connect the workflow with AmoCRM or Bitrix24, allowing the assistant to operate as part of a broader sales process rather than as an isolated chat responder.
Frequently Asked Questions
How is ooon.ai set up?
The site describes a setup flow that begins with choosing a subscription, connecting a WhatsApp number by scanning a QR code, and completing a business brief. The assistant first works with the team’s phone numbers so it can be reviewed and adjusted before being enabled for all incoming inquiries.
Can the team see conversations handled by ooon.ai?
Yes. The site says businesses can continue seeing WhatsApp conversations and can export chats from the dashboard for chat analytics.
What happens when the assistant needs updated prices or products?
Teams can add new products or prices and adjust the assistant from the dashboard. The site presents these changes as part of ongoing training and improvement after launch.
How is ooon.ai priced?
The site lists two payment approaches: a percentage per booking and monthly plans. It shows an ooon.ai one plan at 49,970 ₸ per month and an ooon.ai omni plan at 99,970 ₸ per month, with different contact allowances and CRM integration on omni. It also states that conversations consume a partner balance and that the assistant stops when the balance runs out.
Which channels and systems does ooon.ai mention?
The product site mentions WhatsApp, Telegram, Instagram, Bitrix24, and AmoCRM. The specific plan or configuration determines which channels and integrations are available; the listed omni plan includes AmoCRM and Bitrix24.
Quick Facts
- Category
- AI sales and booking assistant
- Primary users
- Salons, clinics, and service businesses
- Main workflow
- Answer inquiries, handle objections, book appointments, and follow up with leads
- Primary demonstrated channel
- Listed plans
- ooon.ai one: 49,970 ₸/month; ooon.ai omni: 99,970 ₸/month
- Named channels and systems
- WhatsApp, Telegram, Instagram, Bitrix24, and AmoCRM
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