Run AI phone conversations
Use inbound or outbound agents to qualify interest, ask questions and arrange meetings. Configure what the agent says and where it should escalate.
OneAI
Paid
Qualify leads, book meetings and follow up through AI phone conversations. OneAI’s phone-agent service now operates as part of Harmony.ai, combining calling workflows with script controls, CRM updates and plan-dependent live handoffs.
What is OneAI?
OneAI’s phone-agent service now operates at Harmony.ai, which identifies itself as the new home of oneai.com. It supports voice conversations for lead qualification, appointment booking and follow-ups, with CRM connections, script controls and handoffs to representatives. Teams should test the configuration and confirm calling, consent and recording requirements for their use and region.
What can OneAI do?
Connect outcomes to the sales workflow
Write dispositions, transcripts and booked meetings back to a connected CRM, and use the existing telephony setup for calls.
Test scripts before launch
Build an agent from the team’s script and listen to test calls before putting it into use. Script controls and guardrails shape the conversation.
Handoffs and connected workflows
The site describes live handoffs, call analytics and CRM connections. Confirm programmatic access, capacity and implementation requirements for the selected offer.
Use Cases
“Qualify incoming sales interest”
Ask contacts about their needs and qualification criteria, then record the outcome for the revenue team.
“Book and follow up on appointments”
Use phone conversations to arrange meetings and continue follow-ups, with the resulting activity reflected in the connected sales workflow.
“Connect a ready prospect with a representative”
Use a configured live handoff to connect a qualified conversation with a representative who can take the next step.
Frequently Asked Questions
How do teams get an agent ready?
Configure the agent against the script the team uses, connect its calling setup and listen to test calls until the conversation fits the process. Teams control the script, escalation points and guardrails.
What does the Pro plan cost and include?
Consult Harmony.ai’s current pricing for platform fees, voice usage, implementation, agent capacity and concurrency. Enterprise requirements can be discussed with sales.
Are hot transfers and API access part of every plan?
The site describes live handoffs, call analytics and CRM integrations. Confirm API or MCP access and the availability of each feature in the selected plan.
What contract period applies?
Review the current service agreement for contract length, renewal and non-renewal notice requirements before subscribing.
Who handles calling consent and recording requirements?
Customers should confirm applicable calling-consent, Do-Not-Call, disclosure and recording requirements. Configure the available controls for the intended use and region and maintain required consent records.
Quick Facts
- Current operation
- OneAI service operated as part of Harmony.ai
- Primary workflow
- AI phone qualification, booking and follow-up
- Business connections
- Existing telephony and CRM write-back
- Advanced access
- Live handoffs and connected sales workflows; feature availability depends on the selected offer
OneAI Traffic Analysis
Traffic data is for reference only.
- Domain Rating
- 54
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