Website embed and hosted page
Add a single script before the closing body tag to show a chat button on an existing site, or publish a hosted page at lobby.host/c/{slug}. Both paths use the same concierge.
Lobby
Freemium
Lobby is an AI site concierge for boutique service businesses and consultants. It greets visitors, answers questions within business-defined boundaries, guides them to relevant services, and emails the business a summary of each lead.
What is Lobby?
Lobby is an AI site concierge for boutique service businesses and consultants. It welcomes website visitors, asks what they need, answers questions about the business, and guides them toward relevant offerings using information and boundaries provided by the owner.
Businesses can place the concierge on an existing site with one script or publish a hosted Lobby page without changing their DNS or rebuilding their site. When a conversation ends, Lobby emails the lead’s details, request, and a suggested reply so the owner receives usable context rather than only a blank form submission.
What can Lobby do?
Visitor guidance within defined boundaries
The concierge asks what a visitor came for and recommends or explains services using the offerings and business information supplied by the owner. Owners can list claims the system must never make.
Lead emails with conversation context
After a visitor finishes a conversation, Lobby emails the business who the visitor is, what they wanted, and a suggested reply.
Fallback when information is unavailable
When the concierge does not know an answer, it can say so and hand over the business’s contact details instead of improvising unsupported information.
Machine-readable business summary
Each live concierge publishes an llms.txt file containing a plain-text summary of the business, services, common questions, contact details, and a link to the concierge.
Optional WebMCP tools
The embed can register ask_concierge, get_business_info, and list_offerings for supporting AI agents. WebMCP availability varies because the standard is still early and evolving.
Use Cases
“Qualifying inquiries while serving clients”
A consultant, studio, clinic, or other service business can let the concierge handle initial questions and capture what a prospective client needs while the owner is occupied.
“Giving visitors a shareable service link”
Businesses without a site rebuild can publish the hosted concierge and share it in a proposal, email signature, bio, or WhatsApp conversation.
“Keeping service explanations consistent”
Owners can define offerings, common questions, contact details, and prohibited claims so visitor guidance stays within the information they have sanctioned.
“Making business information easier for AI assistants to read”
A live concierge provides an llms.txt summary and, when embedded, optional structured tools that let compatible agents read business details or query offerings.
Frequently Asked Questions
How can Lobby be added to a website?
Paste one Lobby script before the closing body tag on the pages where the concierge should appear. Visitors stay on the business’s domain, and the site’s DNS and search rankings do not change. A hosted lobby.host/c/{slug} page is also available without modifying a website.
What information does a business provide during setup?
The business provides its offerings, common visitor questions, contact information, and boundaries describing what the concierge must not claim. Lobby recommends writing offerings in terms clients will recognize.
What does a lead email contain?
When a visitor finishes a conversation, Lobby emails the visitor’s details, what they wanted, and a suggested reply.
What counts as a conversation?
One visitor session counts as one conversation, regardless of how many messages it contains. A visitor asking eight questions is still one conversation.
What happens when the monthly allowance is reached?
On the free plan, the page remains online. The concierge explains that it is at capacity and shows the business’s contact details; the allowance resets at the start of the next month. On the paid plan, Lobby provides a buffer and sends an email rather than automatically charging for overage.
Quick Facts
- Category
- AI site concierge
- Primary users
- Boutique service businesses and consultants
- Deployment
- Embeddable website widget or hosted lobby.host page
- Lead output
- Email containing visitor details, request, and suggested reply
- Free allowance
- 20 conversations per month
- Agent surfaces
- llms.txt on every live concierge; optional WebMCP tools on the embed
Lobby Traffic Analysis
Traffic data is for reference only.
- Domain Rating
- 1
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