Answer from organizational sources
IvyQuantum uses an organization’s primary sources to answer questions. Trace Answer links each response to the underlying web page, knowledge-base article or data source.
Ivy.ai
Paid
Ivy.ai offers IvyQuantum, a generative chatbot that answers organization questions from primary sources and refreshes public website or knowledge-base content daily.
What is Ivy.ai?
Ivy.ai offers IvyQuantum, a generative chatbot for higher education, healthcare, government and private companies. It answers questions using an organization’s primary sources, and Trace Answer links a response to the underlying web page, knowledge-base article or data source.
Ivy’s AI Web Crawler syncs public website and knowledge-base content daily. After an organization becomes an Ivy partner, Ivy configures access to authenticated web properties. Organizations can schedule a demo to discuss a deployment.
What can Ivy.ai do?
Sync public websites and knowledge bases daily
The AI Web Crawler crawls and syncs public website or knowledge-base content each day. After you become an Ivy partner, Ivy can configure access to authenticated web properties.
Configure student-service tools
The Campus Professional Plan for colleges and universities includes the chatbot, daily ChatbotSync, a conversations inbox, cluster analysis, custom forms and calendar scheduling.
Support connected communication channels
Campus Professional also lists Outlook and Gmail integration, omnichannel live chat, SMS message packs, and IVR or telephony.
Use Cases
“Answer common campus service questions”
Use selected content areas such as admissions, financial aid, bursar, advising, registrar and IT help desk to support student-facing questions.
“Keep website answers current”
Sync public website and knowledge-base updates daily so IvyQuantum can use the refreshed source content when answering questions. Authenticated properties require access setup by Ivy after partnership.
“Connect campus support workflows”
Use Campus Professional features such as custom forms, calendar scheduling, live chat, Outlook or Gmail, and SMS or telephony to support student-service interactions.
Frequently Asked Questions
What sources does IvyQuantum use?
IvyQuantum uses an organization’s primary sources. Trace Answer links a response to the underlying web page, knowledge-base article or data source.
How often does the crawler update public content?
The AI Web Crawler crawls and syncs public website and knowledge-base content daily. Ivy configures access to authenticated web properties after you become an Ivy partner.
How is higher-education pricing set?
The Campus Professional quote is based on the institution’s full-time-equivalent student count and selected chatbot content areas.
What is included in Campus Professional?
The plan lists IvyQuantum, daily ChatbotSync, a conversations inbox, cluster analysis, custom forms, calendar scheduling, Outlook and Gmail integration, live chat, SMS message packs, and IVR or telephony.
Quick Facts
- Chatbot
- IvyQuantum generative chatbot from Ivy.ai.
- Primary sources
- Organization websites, knowledge bases and other connected sources.
- Crawler
- Daily sync for public website and knowledge-base content; Ivy configures authenticated access after partnership.
- Higher-education plan
- Campus Professional, with pricing based on student FTE and selected content areas.
- Purchase path
- Schedule a demo or request a quote.
Ivy.ai Traffic Analysis
Traffic data is for reference only.
- Domain Rating
- 44
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