Cross-system content connectors
Connect repositories such as SharePoint, Confluence, Google Drive, Salesforce, iManage, and NetDocuments. ConnectivityHub provides tools to configure, test, monitor, and schedule crawling.
BA Insight
Freemium
Connect enterprise repositories for permission-aware search, enriched content, and retrieval that fits an existing AI or search stack.
What is BA Insight?
BA Insight is Upland’s enterprise search and AI enablement platform. It connects content held across business repositories and prepares that material for a unified search experience and AI retrieval. Organizations can use it with existing search infrastructure such as Microsoft Search, Azure AI Search, Amazon Kendra, or Elasticsearch.
An implementation brings together source connectors, content enrichment, and a search interface. Teams choose an indexed, federated, or hybrid approach to suit their data, and configure permission-aware retrieval so source access rules remain part of the search workflow. BA Insight is intended for organizations managing distributed knowledge across cloud and on-premises systems.
What can BA Insight do?
Indexed, federated, or hybrid search
Build one combined index, merge results at search time, or combine those approaches. The architecture can be selected around the size and structure of the organization’s data.
Metadata preparation
AutoClassifier uses NLP, AI, machine learning, and analytics to enrich content metadata. ConnectivityHub can map, normalize, and augment fields as content is indexed.
Permission-aware retrieval
Use item-level security trimming and security mapping across connected systems. Permission handling is part of both indexing and retrieval and needs to reflect the organization’s source permissions.
Conversational and semantic search
SmartHub supplies a search experience with conversational search and personalized results. The platform also supports semantic and keyword search and content retrieval for RAG deployments.
Use Cases
“Find internal knowledge across repositories”
Give employees a single search experience for documents held in multiple business systems while applying configured source access rules.
“Prepare content for enterprise AI”
Connect and enrich internal content before using it as retrieval material for generative-AI applications or an existing enterprise assistant.
“Bring manufacturing knowledge together”
Search equipment documentation, SOPs, engineering material, and service records spread across enterprise systems.
Frequently Asked Questions
Can BA Insight work with our existing search platform?
Yes. The product supports stacks including Microsoft Search, Azure AI Search, Amazon OpenSearch, Amazon Kendra, Elasticsearch, SharePoint, and Solr. Match the repositories and search architecture to the implementation you need.
Does everything have to go into one index?
No. Index Time Merge creates a combined index; Search Time Merge uses a federated approach. Hybrid indexing combines approaches when different data or business requirements call for them.
What should we establish before an implementation?
Identify the source repositories, their access permissions, the search or AI stack, and the desired interface. BA Insight provides a demo-request route for discussing those requirements and the suitable setup.
Quick Facts
- Primary use
- Enterprise search and AI-ready knowledge retrieval
- Source environments
- Cloud and on-premises business systems
- Search architecture
- Index-time merge, search-time merge, or hybrid indexing
- Access handling
- Item-level security trimming and source security mapping
- Getting started
- Product demo and implementation discussion
BA Insight Traffic Analysis
Traffic data is for reference only.
- Domain Rating
- 64
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