Multiple training sources
Build a chatbot from a website URL, a sitemap, raw text, uploaded files, or connected sources such as Notion, Google Drive, Dropbox, OneDrive, Box, and GitHub.
SiteGPT
ПодтвердитьSiteGPT is a website-trained AI support chatbot that answers visitor questions from your own content, with embedding, human handoff, content syncing, and a 7-day free trial.
What SiteGPT does
SiteGPT is a website-trained AI support chatbot for product and customer service teams. It is designed to answer visitor questions using content from a company’s own website, files, or connected knowledge sources instead of general-purpose model output.
The product positions itself as a way to handle routine support questions around the clock, reduce ticket volume, and help existing support staff work more efficiently. The site also emphasizes multilingual support, a free trial, and options for escalation to a human agent when a conversation needs manual handling.
Core features
Website embedding and sharing
Add the chatbot to one or more sites with embed code, or link directly to its unique URL.
Manual review and refinement
Use chat history and feedback to refine responses after launch, rather than treating training as a one-time step.
Conversation tools
Offer quick prompts, daily email summaries, and lead capture to help visitors start conversations and help your team monitor activity.
Human handoff and integrations
Escalate conversations to a live agent when needed, with integrations named on the site including Crisp, Slack, and Zendesk.
Automatic refresh options
Set up automatic content syncing on a monthly, weekly, or daily basis on supported plans so the bot stays aligned with source content.
Common use cases
Self-serve customer support
Turn product documentation, help content, and website pages into a chatbot that can answer routine visitor questions without a human agent on every thread.
On-site assistance
Use the chatbot as a first-line resource on marketing sites, in-app help centers, or other customer-facing pages where visitors need quick answers.
Knowledge-base companion
Connect the bot to internal or external knowledge sources and use chat history, summaries, and feedback to improve the answers over time.
Lead capture and escalation
Capture interested visitors through the chatbot and pass conversations to a live agent when a question turns into a sales or support escalation.
Content maintenance workflows
Use automatic refresh settings to keep chatbot answers aligned with changing source material across sites that update regularly.
Pros and Cons
Pros
- Trains on a broad set of inputs, including websites, files, raw text, YouTube content, and connected storage tools.
- Supports embedding on multiple sites and also provides a unique chatbot URL.
- Includes human handoff, lead capture, quick prompts, and email summaries for day-to-day support workflows.
- Offers plan-based refresh controls so knowledge can stay current without fully retraining from scratch.
- Backed by public security and compliance information, including SOC 2 Type II, GDPR, and HIPAA-related claims on the security page.
Cons
- The source material does not give a full public comparison of plan-by-plan limits for every feature.
- Integration details are named only at a high level on the site, so setup depth for each platform is unclear from the available pages.
- Some capabilities, such as automatic syncing and larger plan limits, vary by plan and are not available in the same form across all tiers.
FAQ
What content can I use to train SiteGPT?
Yes. The pricing and FAQ pages say you can train SiteGPT from a website URL, a sitemap, YouTube videos/playlists/channels, uploaded files, raw text, and connected sources such as Notion, Google Drive, Dropbox, OneDrive, Box, and GitHub.
How do I add the chatbot to my site?
Yes. The site says the chatbot can be embedded on your website with provided embed code, and each chatbot gets its own unique URL. It can also be linked to directly from a site.
Does SiteGPT keep training data up to date?
Yes. SiteGPT states that it supports automatic syncing of content, with monthly, weekly, or daily refresh options depending on plan, and you can also resync manually from the dashboard.
What pricing options does SiteGPT offer?
Yes. The pricing page lists Starter, Growth, Scale, and Enterprise plans, plus a 7-day free trial and a contact-sales Enterprise option.
How does SiteGPT handle security and data use?
Yes. The security page says SiteGPT is SOC 2 Type II examined, GDPR certified, and HIPAA assessed, and that customer data is encrypted, access-controlled, and not used to train AI models.
Quick Facts
- Category
- AI Chat
- Primary use
- Website-trained customer support chatbot
- Source domain
- sitegpt.ai
- Trial
- 7-day free trial
- Plans
- Starter, Growth, Scale, Enterprise
- Security
- SOC 2 Type II, GDPR, HIPAA-related claims