Shortwave

Shortwave is an AI email app for organizing, writing, searching, scheduling, and automating inbox work, with desktop and mobile apps and a 14-day free trial.

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Shortwave overview

Shortwave is an AI email app designed to help individuals and teams organize, write, search, schedule, and automate email workflows from a single inbox. The product centers on a prompt-driven assistant that can handle common inbox tasks and surface information from messages, attachments, and team email history.

The site positions Shortwave as a productivity-focused replacement for a more manual inbox workflow, with features for splitting inboxes into tabs, bundling lower-priority mail, creating todos from messages, and collaborating through shared threads and labels. It is available on iOS, Android, Mac, and Windows, and the pricing page shows Business, Premier, and Max plans with a 14-day free trial.

Features

AI inbox organization

Use the AI Assistant to organize your inbox, identify important messages and action items, and sweep away lower-priority mail.

AI writing and replies

Ask the assistant to draft replies, improve writing, and learn your style from the emails you send so messages sound like you.

AI search and analysis

Search by natural-language prompt or Gmail-style filters, then use the assistant to analyze email history and attachments for answers.

Automated email workflows

Set up custom AI filters and triggers to label, archive, delete, star, or draft replies based on plain-English instructions.

Integrated calendar and scheduling

See your schedule, accept or reject invites, create calendar events, and send scheduling emails without leaving the inbox.

Team collaboration tools

Share threads, comments, labels, snippets, and prompts with teammates for real-time collaboration on the same inbox work.

Use cases

Inbox triage
Use the assistant to sort incoming mail, surface action items, and apply custom AI filters so routine inbox maintenance takes less manual work.
Reply drafting
Draft replies, improve wording, and keep a consistent tone by letting the assistant learn from your sent mail and write in your style.
Email search and retrieval
Search across emails and attachments to find specific facts, answer questions, or analyze team email history without manually opening every thread.
Scheduling
Coordinate schedules by asking the assistant to check availability, create calendar events, and draft scheduling emails.
Team email collaboration
Work on the same threads with teammates by sharing conversations, adding private comments, assigning owners, and maintaining shared labels or prompts.

Pros and Cons

Pros

Combines inbox organization, writing, search, scheduling, and automation in one AI assistant.
Supports both individual productivity and team collaboration with shared threads, comments, labels, and prompts.
Offers AI search over emails and attachments, including natural-language queries and Gmail-style filters.
Includes security and privacy details on the site, including Google Cloud storage, encryption, and CASA Tier 2 compliance.
Available across iOS, Android, Mac, and Windows.

Cons

The pricing page is tiered, so teams that need more advanced AI usage or larger search limits may need a higher plan.
Some capabilities depend on connected services such as calendar tools, Slack, Notion, Asana, HubSpot, CRM systems, or MCP integrations.

FAQ

What platforms does Shortwave support?

Shortwave is a desktop and mobile email app available on iOS, Android, Mac, and Windows. The site also offers a downloadable app and supports multiple Gmail accounts.

What can the AI Assistant do?

Shortwave’s AI Assistant can organize inboxes, summarize messages, search mail and attachments, draft or enhance replies, and help schedule meetings and emails from a prompt.

Does Shortwave offer a free trial or paid plans?

The pricing page shows Business, Premier, and Max plans, plus a 14-day free trial. The site also says you can start for free and upgrade when you are ready.

Can teams collaborate in Shortwave?

Shortwave supports team workflows with shared threads, private comments, assignees, shared labels, and shared prompts or templates.

How does Shortwave handle security and privacy?

Shortwave says customer data is stored in Google Cloud, encrypted at rest and in transit, and that its security program includes CASA Tier 2 compliance and annual audits.