Bot or bot-free meeting capture
Capture meetings with either bot capture or a bot-free option, depending on the platform and plan. Fathom also stores recordings and supports unlimited transcriptions.
Overview
Fathom is an AI meeting notetaker that records calls, transcribes them, and produces summaries and action items so people can stay focused on the conversation instead of on note-taking. The product is positioned for both individuals and teams, with separate plans for personal use and shared team workflows.
The site says Fathom now offers bot-free capture as well as bot-based recording, with AI summaries available after the call and searchable transcripts across meetings. It also emphasizes sharing meeting context into connected tools and letting teams query past conversations with Ask Fathom.
Pricing includes a free individual plan, a paid individual premium plan, team tiers, and enterprise sales contact for larger needs. Higher tiers add team collaboration features, advanced summaries, CRM sync, security controls, and admin capabilities.
Features
AI meeting summaries
Generate chronological and enhanced meeting summaries, plus advanced summaries based on more than 15 templates such as BANT and Sandler. Team plans can also use custom summary templates.
Action items and follow-up
Turn meetings into follow-up work with automatically generated action items and AI follow-up emails, helping teams move from discussion to execution.
Search and Ask Fathom
Search across attendees, keywords, and past calls, then use Ask Fathom to ask questions about a single call or all calls on paid plans.
Meeting organization and alerts
Create playlists, clips, highlights, comments, folders, and keyword alerts to organize important moments across individual and team meetings.
Integrations and workflow sync
Sync meeting notes and insights into tools such as Slack, Salesforce, HubSpot, Notion, Asana, and other automation or CRM workflows.
Use cases
Live meeting capture
Use Fathom during client or internal meetings when the goal is to stay present but still leave with a transcript, summary, and action items for later follow-up.
Team collaboration on conversations
Use team workspaces to share recordings, comments, folders, highlights, and alerts so multiple people can review the same conversation and stay aligned.
Retrieval from meeting history
Use Ask Fathom to search across past calls, surface patterns, and answer questions about prior discussions without rewatching meetings.
Sales and customer workflows
Use CRM sync and custom summaries to push meeting notes into sales or customer records and keep account data current after calls.
Performance review and coaching
Use AI scorecards, coaching metrics, and advanced summaries to review speaking patterns and support manager coaching after important calls.
Pros and Cons
Pros
- Records meetings and produces summaries quickly, reducing manual note-taking.
- Offers both individual and team plans, including a free tier for basic use.
- Supports searchable transcripts, highlights, playlists, and Ask Fathom for finding information later.
- Connects meeting output to common workflow tools and CRM systems.
- Includes team collaboration and admin features on higher plans, such as comments, folders, SSO, and SCIM.
Cons
- Some capabilities are tiered, so features such as advanced summaries, CRM sync, and security controls are not available on every plan.
- Bot-free capture is described as a beta feature for Mac, so it may not be available everywhere yet.
- The public pages do not clearly document every platform or integration detail, so buyers may need to confirm fit before adopting at scale.
FAQ
What does Fathom do?
Fathom records meetings, transcribes them, and generates summaries and action items so users can focus on the conversation instead of taking notes. The product also supports searchable call history and an Ask Fathom interface for querying past meetings.
What tools does Fathom integrate with?
The site says Fathom works with Google Meet, Zoom, Gmail, Slack, Microsoft Teams, and Asana, and it also mentions syncing with tools such as Salesforce, HubSpot, Notion, and more.
Can Fathom record meetings without a bot?
The homepage says Fathom is available bot-free and the pricing page says users can choose bot-free or bot capture on supported plans, with bot-free marked as a beta feature for Mac.
Does Fathom have both individual and team plans?
The pricing page includes free, individual premium, team, business, and enterprise options. Team plans require a two-user minimum, while enterprise pricing is handled through sales.
Does Fathom support enterprise security features?
Fathom says it is SOC 2 Type II, GDPR, and HIPAA compliant on the homepage, and the pricing page also lists organization-wide security controls, SSO, and SCIM on higher tiers.
Quick Facts
- Category
- AI meeting notetaker
- Website
- fathom.video
- Primary users
- Individuals and teams
- Capture modes
- Bot capture and bot-free capture
- Integrations mentioned
- Google Meet, Zoom, Gmail, Slack, Microsoft Teams, Asana, Salesforce, HubSpot, Notion
- Pricing model
- Free and paid plans, with enterprise sales contact
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