Released

Released is a Jira-connected tool for customer feedback, roadmaps, and release notes. Collect input, share status, and publish updates from Jira.

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Overview

Released is a Jira-connected product for collecting customer feedback, sharing roadmaps, and publishing release notes. The product is built around Jira issues, so teams can work from one source of truth instead of maintaining a separate database or manually exporting updates.

The site positions Released for product teams that need to communicate with customers, executives, and partners in different ways. It supports public or restricted roadmap sharing, feedback capture from portals and Slack, and AI-assisted release note generation, all tied back to Jira projects.

Core capabilities

Audience-specific roadmaps

Create tailored roadmap views for different audiences such as customers, executives, and partners while keeping the content synced from the same Jira data.

Live Jira sync

Keep roadmap items current by reading directly from Jira issues, so changes in Jira are reflected without manual exports or separate status updates.

Flexible access controls

Control how much each audience can see by publishing roadmaps as public, password-protected, or invite-only.

Multiple feedback channels

Collect feedback through a portal, embeddable forms, roadmap item comments, Slack intake, and wishlist-style submissions, then keep the input linked to Jira work items.

Release note publishing

Generate release notes from Jira tickets, use templates, and publish updates to Confluence and Slack from the same product.

Jira-native workflow

Route feedback into Jira Software and Jira Product Discovery so teams can review it where work is already managed.

Common use cases

Customer feedback intake
Collect ideas from customers through a portal, Slack, roadmap item feedback, or wishlist submissions, then track and respond from a centralized inbox linked to Jira.
Stakeholder roadmap sharing
Share a roadmap with the right level of detail for external customers, internal executives, or partners without maintaining separate documents or Confluence pages.
Release communication
Generate release notes from Jira work items and publish them to the channels the site names, including Confluence and Slack.
Jira-native triage
Use the Jira-linked inbox and feedback panels in Jira Software or Jira Product Discovery to keep product discovery work connected to implementation work.
Plan-based rollout
Start with the Free plan for smaller teams, then move to Standard or Advanced when you need more users, more AI tokens, or Slack and embed-based feedback collection.

Pros and Cons

Pros

Works directly from Jira issues, reducing the need for a separate system of record.
Covers three related workflows in one product: feedback, roadmaps, and release notes.
Supports different audiences with public, password-protected, and invite-only roadmap sharing.
Includes publishing paths to Confluence and Slack on the plans shown.
Offers AI-generated release notes and release-note templates on the pricing page.

Cons

The provided pages do not show full setup requirements or implementation steps.
Some pricing-page FAQ questions are visible, but their full answers are not included in the supplied text.
Advanced feedback collection features such as embeddable forms and Slack intake appear to be plan-dependent.

FAQ

Does Released work inside Jira?

Released is designed to work inside Jira. The pricing page says setup starts with starting a free trial in Jira, and the product pages describe feedback, roadmaps, and release notes as being powered by Jira issues.

Is there a free plan?

Yes. The pricing page shows a Free plan for up to 10 users, a Standard plan, and an Advanced plan. The Free plan includes unlimited idea portals, a feedback inbox, public roadmaps, AI-generated release notes, release note templates, automatic Jira issue linking, and publishing to Confluence and Slack.

What can teams use Released for?

Released provides a feedback portal, embeddable feedback forms on higher plans, a feedback inbox, roadmap views, and AI-generated release notes. The feedback page also describes Slack capture and wishlist-style feedback collection.

Are AI tokens included?

The pricing page lists 2,000 AI tokens per user on Free, 10,000 on Standard, and 20,000 on Advanced. It also includes a FAQ item asking what happens if more AI tokens are required, which indicates token usage is part of the plan structure.

What setup and support questions are covered on the pricing page?

The pricing page includes FAQ prompts about cancellation, Jira Data Center support, multilingual changelogs, and the free trial period, but the provided page text does not include the full answers.

Quick Facts

Category: Jira product communication
Platform: Jira
Primary use: Customer feedback, roadmaps, release notes
Website: released.so
Pricing model: Free, Standard, and Advanced plans are shown