Daily recall outreach
Works overdue recall lists continuously rather than only when staff has time, helping practices contact patients who have fallen out of the schedule.
10x Dental
Rivendica10x Dental is an AI receptionist for dental practices, contacting overdue patients by phone, text, and email, then booking confirmed appointments back into the schedule.
Overview
10x Dental is an AI receptionist and patient recall system for dental practices. It is built to contact overdue patients, reactivate unscheduled treatment, and book appointments by phone, text, and email so the front desk does not have to work the list manually.
The product page positions 10x as an AI revenue recovery team for the front office. It pulls recall and treatment data from a practice management system, works around the clock, and writes confirmed appointments back into the schedule after a successful conversation.
Core capabilities
Treatment follow-up
Reactivates unscheduled and incomplete treatment by following up on patients whose production is still sitting in the ledger.
Two-way call and text conversations
Handles both text and phone conversations, with the patient able to choose the channel and the system keeping the thread going until a booking is made.
Scheduling objection handling
Answers common scheduling friction such as availability, insurance questions, and prep details during the conversation instead of handing off a task.
Direct appointment booking
Writes confirmed appointments directly into the schedule and avoids manual callback tagging or manual entry.
Practice reporting dashboard
Shows recall, incoming calls, escalations, unscheduled treatment, production recovered, contacted patients, and conversion rate in a practice dashboard synced from the PMS.
Where it fits
Hygiene recall recovery
Use 10x to work an overdue hygiene list every day, contacting patients who have not scheduled a cleaning and booking them when they respond.
Treatment reactivation
Use it to follow up on unscheduled or incomplete treatment so production that was left in the ledger can be reactivated and placed on the calendar.
Two-way patient outreach
Use it when patients prefer texting or calling, since the system can continue the conversation in either channel until an appointment is confirmed.
Front-office overflow support
Use it when the front desk is busy with in-office patients and you want recall and follow-up handled in the background.
Schedule-filling automation
Use it when confirmed appointments need to land directly in the schedule without manual callback logs or data entry.
Pros and Cons
Pros
- Supports outbound recall, inbound calls, and treatment follow-up in one workflow.
- Handles communication by both text and phone, which matches different patient preferences.
- Connects to a PMS and writes confirmed appointments back into the schedule.
- Includes a dashboard with recall and conversion metrics synced from practice data.
- Uses security language suited to healthcare, including encryption and a BAA.
Cons
- The site does not publish pricing or plan details.
- The public evidence is centered on dental recall and treatment follow-up, so fit outside that workflow is unclear.
FAQ
How does 10x fit into a dental practice workflow?
10x connects to a practice management system and reads recall and treatment lists, then writes confirmed appointments back into the schedule. The source says setup takes days, not months.
Can the front desk still handle other work while 10x runs?
The source says 10x handles outbound recall, inbound calls, and treatment follow-up around the clock, so the front desk can focus on patients already in the office.
Which practice management systems does 10x integrate with?
The site says 10x connects directly to PMS platforms including Dentrix, Eaglesoft, and Open Dental, and mentions others as well.
How does 10x address security and HIPAA?
The FAQ states that patient data is encrypted in transit and at rest, access is tightly scoped, and 10x signs a Business Associate Agreement to support HIPAA obligations.
Does 10x list pricing?
The site does not publish pricing on the page. It invites visitors to request a free demo and a plan sized to the practice.
Quick Facts
- Category
- AI dental recall and receptionist
- Primary users
- Dental practices and front-office teams
- Core workflow
- Recall outreach, treatment follow-up, and appointment booking
- Channels
- Phone, text, and email
- Integrations
- Connects to PMS systems such as Dentrix, Eaglesoft, and Open Dental
- Source domain
- gradewiz.ai