Conversational AI responses
Connect lead conversations to an LLM so the assistant can reply automatically instead of routing every message to a person.
CloseBot is an AI appointment setter and conversational AI platform for agencies and businesses to qualify leads, automate follow-up, and book appointments.
CloseBot is an AI appointment setter and conversational AI platform originally presented on ZappyChat’s site and later described there as part of the CloseBot family. Its core job is to respond to leads, qualify them, follow up automatically, and book appointments across text-based channels and connected CRMs.
The product is aimed at agencies and businesses that want to automate lead handling without stitching together separate tools. The site positions it for sales, support, and engagement workflows, with options to run agents under a white-label agency model or use them inside a business’s own pipeline.
Connect lead conversations to an LLM so the assistant can reply automatically instead of routing every message to a person.
Handle text-based conversations across channels mentioned on the site, including chat widget, SMS, Facebook Messenger, Instagram, and WhatsApp.
Qualify leads, automate follow-up, and set appointments inside existing CRM workflows.
Create and customize unlimited AI agents for different businesses, clients, or scenarios once the account is configured.
Support agency and business workflows, including white-label use, client management, and direct pipeline automation.
Use the testing portal, API, and smart FAQ workflow to build, test, and extend agents more easily.
Use the platform to respond to new inbound leads immediately, ask qualifying questions, and move promising contacts toward a booked call without waiting for manual replies.
Set up recurring follow-up so leads that are not ready to buy yet can be re-engaged automatically across supported channels.
Use the agency model to package AI appointment-setting agents for clients, set your own branding, and manage multiple accounts from one dashboard.
Deploy agents inside a business CRM to handle sales conversations, surface high-intent prospects, and reduce manual setter work.
Use the FAQ and testing tools to build agents that can answer common questions and verify workflows before going live.
CloseBot is set up to connect lead conversations to a large language model, then respond across channels such as a chat widget, SMS, Facebook Messenger, Instagram, and WhatsApp. The pricing page also says it can be connected to HighLevel, HubSpot, or a custom CRM.
The site says it can be implemented on a website in under 60 seconds.
CloseBot says it can operate in over 80 languages because it runs on advanced large language models.
The homepage says CloseBot users can connect their existing account to CloseBot and use both products at no additional cost until ZappyChat is sunset on January 1, 2026.
The site describes CloseBot as suitable for agencies and businesses that want to qualify leads, automate follow-up, and set appointments, including teams selling AI under their own brand or running their own pipeline.