Olvy

Freemium

Feedback management and AI analysis for product teams that want to turn customer input into actionable insights.

什么是 Olvy？

Olvy is a feedback management platform for product teams. It brings customer input from sources such as surveys, interviews, reviews, support tickets, sales calls, Slack, Discord, Twitter, Telegram, and app stores into one workspace. Teams can organize and analyze that feedback with AI, identify themes and user needs, and use the resulting insights to inform product decisions and communication.

Olvy 能做什么？

Unified feedback repository

Collect customer voices from multiple channels in one workspace, including surveys, interviews, reviews, support tickets, sales calls, Slack, Discord, Twitter, Telegram, and Google Play Store.

AI feedback analysis

Use Olvy AI to organize raw feedback, identify themes and user needs, and turn large volumes of customer input into actionable insights.

Automated feedback capture

The Auto-Listener identifies and imports feedback from integrated platforms, helping separate relevant customer input from general conversation.

Feedback intake tools

Add feedback through bulk survey uploads, user interviews, integrations, the Olvy API, and a Chrome extension available on the Free plan.

Feedback-to-action workflows

Analyze feedback, link it to issues for product or engineering teams, communicate directly with users, and announce product updates influenced by their input.

Changelog and announcement publishing

Create release notes and announcement or feedback widgets. Essentials adds release scheduling, custom domains, and removal of Olvy branding. Business adds email subscriptions for changelogs and higher feedback-analysis and integration allowances.

使用场景

“Consolidate customer research”

Bring surveys, interviews, reviews, support tickets, and sales-call feedback together so product teams can review customer input from a shared workspace.

“Monitor community feedback in Slack”

Connect a Slack workspace, add the Olvy bot to selected channels, and capture messages manually or automatically for analysis and follow-up.

“Prioritize product improvements”

Use AI-generated organization and summaries to identify recurring themes, then link relevant feedback to issues for product and engineering work.

“Close the feedback loop”

Communicate directly with users about their feedback and publish announcements or release notes when features or fixes are shipped.

“Scale feedback collection through integrations”

Use Zapier, the Olvy API, or supported feedback sources to bring customer input into Olvy from external tools and workflows.

常见问题

What types of customer feedback can Olvy manage?

Olvy supports input from surveys, interviews, reviews, support tickets, sales calls, community channels, app stores, and other connected sources. The website specifically lists Slack, Discord, Twitter, Telegram, Google Play Store, Zendesk, Intercom, Zapier, and the Olvy API among its collection options.

How does the Slack integration work?

Authorize the Slack workspace in Olvy, add the Olvy bot to the channels to monitor, and capture feedback by selecting “Push to Olvy” on a message or using a configured reaction. The bot can also import feedback automatically and send notifications.

Can teams publish updates from Olvy?

Yes. Olvy includes release notes, announcements, and feedback widgets. Essentials adds release scheduling, custom domains, and removal of widget branding. Business adds email subscriptions for changelogs and more integrations; Enterprise adds customized limits and controls.

Does Olvy have a free plan?

Yes. The pricing page lists a Free plan for individuals, alongside Essentials, Business, and Enterprise plans. The Free plan includes one builder, unlimited release notes, up to 25 analyzed feedback items, and 1,000 unique visitors per month.

快速信息

Category: Feedback management and AI feedback analysis
Primary users: Product teams and user-centric companies
AI workflow: Organizes customer feedback and produces actionable insights
Collection methods: Integrations, bulk uploads, interviews, API, email, and Chrome extension
Pricing model: Free plan plus Essentials, Business, and Enterprise plans