An agentic AI service desk for employee support across IT, HR and finance.
Rezolve.ai is an agentic AI service desk for IT, HR and finance teams. It combines employee self-service, assistance for support agents, workflow automation and an IT service management system of record. Requests can be handled autonomously or passed to a human with context, using approved organizational knowledge and governed execution.
Organizations can deploy individual products for employee support, technician assistance, ITSM or autonomous agents, then expand across departments. The platform can run as a standalone service desk or add AI capabilities to an existing ticketing system.
Sidekick answers questions with citations from approved knowledge across Teams, Slack, email, web and phone. It can also execute tasks such as password resets and software provisioning; VoiceIQ handles telephone support.
Incoming tickets are triaged, summarized and sentiment-scored. Agents receive similar-ticket matches with confidence scores and drafted replies to review before sending.
Start from ready-to-run automation flows or clone agents from the marketplace. Agentic Studio supports custom agents, with approval gates, audit trails and rollback for automated work.
DeskIQ analyzes ticket history to rank automation opportunities and project their impact. Conversational dashboards turn questions into charts.
Manage incidents, problems, changes, service requests and joiner, mover and leaver workflows alongside service catalogs, SLAs, assets and a configuration management database.
Help employees resolve routine access and troubleshooting requests when technicians are unavailable, and hand unresolved issues to the support team with the conversation context.
Give employees access to benefits, leave-policy and payroll information through approved organizational knowledge.
Classify and route invoice inquiries, manage approval workflows and handle common financial operations requests while logging invoice actions for audit review.
Use historical ticket patterns and projected impact to prioritize which recurring requests to automate, giving service leaders evidence for their next workflow investment.
Yes. Technician assistance works with an existing ITSM or Rezolve.ai’s own system. You can use the platform as an AI layer over ServiceNow or as a standalone service desk.
Quotes follow a scoping call. Employee AI uses monthly per-employee pricing with corporate/frontline tiers. Technician AI and ITSM use monthly fulfiller pricing; ITSM adds an assets/CMDB fee. Autonomous Agents uses a fixed annual fee with your LLM or per-run pricing with Rezolve.ai’s model.
Core-platform inference is included in seat pricing without per-token or per-resolution fees. Autonomous Agents can use optional per-agent-run pricing instead of a fixed annual fee with your own LLM.
The all-in quote scopes licensing, implementation, migration, training and support. Custom integrations, supplied-model inference for Autonomous Agents and premium support can be separate line items within the quote.
The pricing page scopes Rezolve.ai to organizations with at least 2,000 employees, with typical contracts lasting two to three years. Fulfiller seat counts true down at renewal; the signed count stays in force during the current term.
The published pricing policy provides export in open formats without export or egress fees.
Traffic data is for reference only.
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