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Kore.ai

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Build, test, and manage enterprise AI agents with visual tools, structured policies, and execution traces.

What is Kore.ai?

Kore.ai provides an enterprise AI agent platform presented as Artemis. Teams can build agents, connect them to business systems, and manage their behavior across customer and employee workflows. Agent Studio combines visual and code-based authoring, while Arch helps turn a written requirement into agents, tools, policies, and handoffs.

The same foundation supports Kore.ai’s customer-service and employee applications. These are application options to discuss in a deployment, rather than a promise that every industry solution is included in one platform subscription.

What can Kore.ai do?

Visual and code-based authoring

Create agents, workflows, and tools in Agent Studio. Arch can help design an agent system from plain-language requirements and assist across development and optimization.

Structured behavior and policies

Agent Blueprint Language defines behavior, tools, guardrails, orchestration, and handoffs. The runtime applies policies outside the language model and supports both scripted and reasoning flows.

Evaluation and operational traces

Test agent quality before and after deployment, inspect tool calls and handoffs, and track usage, cost, and outcomes. Autoloop evaluates against configured goals and re-verifies targeted changes.

Systems and channel connections

Connect agents to enterprise systems and knowledge, then deploy across supported channels such as voice, web, Slack, and Teams. Integrations let agents complete tasks as well as answer questions.

Use Cases

“Customer-service automation”

Build agents for customer requests and connect workflows to human assistance. Kore.ai also offers dedicated contact-center and agent-assistance applications.

“Employee HR and IT support”

Use organizational knowledge and connected systems to answer employee questions and handle routine support workflows.

“Enterprise agent development”

Define a multi-step process, test its policies and behavior, inspect execution traces, and manage versions and rollouts as requirements change.

Frequently Asked Questions

How do I buy access?

Request a demo or a personalized quote from Kore.ai. Confirm the platform, applications, integrations, deployment, and usage terms in the offer; the public contact page supports tailored enterprise purchasing.

Are all pre-built applications included?

Kore.ai presents customer-service and employee applications built on Artemis, including industry and functional solutions. Select the applications needed for your workflow and confirm their entitlements in the commercial offer.

Can non-developers contribute?

Visual authoring and Arch’s plain-language design help business specialists contribute requirements. Technical teams still define connections, policies, evaluation goals, and production deployment.

Is customer data used to train AI models?

Kore.ai’s privacy notice says Customer Data is used to provide the Services, not for internal training or generalized AI models. Customer-selected third-party models and integrations may receive data under their own terms and privacy practices.

Quick Facts

Platform
Kore.ai Agent Platform, presented as Artemis
Authoring
Visual and code-based tools; structured ABL definitions
Purchase
Demo and personalized quote
Data conditions
Customer configuration and selected third-party providers affect processing

Kore.ai Traffic Analysis

Traffic data is for reference only.

Domain Rating
75

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