Bulk calling at scale
Run large outbound or inbound call campaigns at once, including thousands of AI calls simultaneously.
Bolna
Freemium
Voice AI for multilingual inbound and outbound calls
What is Bolna?
Bolna is a voice AI platform for building inbound and outbound calling agents for Indian-language and multilingual use cases. The site positions it for customer support, sales, recruitment, and other call-heavy workflows that need natural conversation and action-taking, not just speech generation.
The product offers both a no-code playground and developer APIs. Users can start from pre-built templates or build from scratch, then connect telephony and AI providers to run live calls, trigger workflows, and route conversations across support, recruiting, and operational use cases.
What can Bolna do?
Custom API triggers
Trigger external APIs during a live call so the agent can look up data or update systems in real time.
Human-in-the-loop handoff
Transfer a conversation to a human agent when the workflow needs escalation or manual handling.
Workflow integrations
Connect the platform with n8n, Make, Zapier, and other workflow tools for post-call actions and automations.
Model and provider flexibility
Use Bolna with 20+ ASR, LLM, and TTS models, including supported providers listed on the integrations page.
Data and cost control options
Choose India/USA data residency options and use BYOK for supported AI services on the pricing page.
Use Cases
“Customer support call handling”
Handle inbound FAQs and triage outside business hours, with agents designed to answer calls around the clock and route conversations as needed.
“Recruitment workflows”
Run high-volume candidate screening and interviews, then generate structured evaluations and support scheduling or rescheduling.
“Ecommerce recovery campaigns”
Call shoppers about abandoned carts or order-related follow-ups, and use live conversation to recover sales or share next-step links.
“Operational call automation”
Manage operational call flows such as COD confirmation or last-mile logistics tasks where structured, repeatable conversations matter.
“Workflow-connected calling”
Connect phone conversations to downstream automation tools and scheduling systems so call outcomes can trigger follow-up work.
Frequently Asked Questions
How do teams get started with Bolna?
Bolna provides a no-code playground and developer APIs. The source shows a setup flow of connecting an account, configuring an agent from a template or from scratch, and then triggering calls from the dashboard or API.
What pricing options does Bolna offer?
The pricing page shows pay-as-you-go credits, a pilot plan, and enterprise plans. Bolna also offers $5 in free credits on sign-up, according to the pricing page.
What can Bolna integrate with?
The integrations page lists AI providers, speech-to-text, text-to-speech, telephony, scheduling, automation, and messaging integrations. Examples include Anthropic, OpenAI, Deepgram, Exotel, Twilio, Cal.com, Make, Zapier, and AiSensy.
What kinds of call workflows is Bolna used for?
The site positions Bolna for customer support, sales, recruitment, and other high-volume call workflows. Example agents on the home page include customer support, cart abandonment, COD confirmation, and recruitment.
Quick Facts
- Category
- Voice AI platform
- Primary use cases
- Customer support, sales, recruitment
- Build modes
- No-code playground and developer APIs
- Languages
- 10+ vernacular Indian languages plus other supported languages
- Pricing model
- Pay-as-you-go, pilot plan, and enterprise plans
- Website
- bolna.ai
Bolna Traffic Analysis
Traffic data is for reference only.
- Domain Rating
- 69
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