Zaia

Zaia is an agentic OS for building autonomous business agents from text, with single agents or squads, integrations, CRM/inbox tools, and execution inspection.

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Overview

Zaia is an agentic OS centered on a Vibe Agent workflow, where users describe what they want in text and the platform helps create autonomous business agents. The homepage positions it as a way to build agents and agent teams without manually configuring every detail.

The product combines agent building, squad orchestration, native tables, workflow automation, CRM and inbox tools, and a set of ready channels and integrations. It also emphasizes execution transparency, showing planning, tool use, and decision steps so teams can inspect what their agents did.

Main features

Vibe Agent / text-to-agent

Create and evolve agents by describing what you want in text, then let Zaia handle the configuration steps.

Agent Builder with advanced controls

Set up agents from scratch or use advanced mode for more granular control over planning, reasoning, tools, versions, knowledge base, MCPs, BYOK, tables, and code runtime.

Squad Builder

Group agents into squads so multiple agents can work together with shared memory, tools, MCPs, tables, workflows, and knowledge bases.

Integrations and MCP connectivity

Connect agents to external systems and tools, with support for WhatsApp, Instagram, widget, API, webhooks, and 60+ native integrations.

Execution analytics and inspection

Track execution details in real time, including steps, tools used, decisions, and output history, to provide transparency and governance.

CRM and inbox workspace

Use the platform as a CRM and inbox for tickets, history, channels, tags, and human handoff alongside agent operations.

Practical use cases

Build a role-specific agent
Create an agent for a specific business role, such as an SDR, by describing the target workflow and connected tools in plain text.
Run a multi-agent squad
Coordinate multiple agents for a department-level process where memory, tables, workflows, and knowledge need to be shared.
Manage support operations
Automate customer support and ticket handling inside the CRM/inbox workspace while keeping human escalation available when needed.
Orchestrate external tools and channels
Connect an agent to scheduling, messaging, or back-office systems such as Google Calendar, Gmail, WhatsApp, or Stripe for task execution.
Inspect and audit agent work
Review what an agent decided, which tools it used, and how the execution progressed when governance or debugging matters.

Pros and Cons

Pros

Lets users create agents by describing the task in natural language.
Supports both single-agent builds and squads of agents for more complex workflows.
Includes execution inspection so teams can review what happened and why.
Offers native channels and a broad integration surface, including WhatsApp, Instagram, Slack, Gmail, Google Calendar, and more.
Adds CRM and inbox capabilities for managing tickets, channels, tags, and human escalation.

Cons

The available sources do not include confirmed pricing details beyond a 7-day free trial and a contact-sales style offer.
The integration list is presented on the homepage, but the provided sources do not include product documentation for every connector or implementation limit.
The sources do not provide independent evidence for security, compliance, or uptime claims.

FAQ

What is Zaia used for?

Zaia positions itself as an agentic OS for creating autonomous business agents. The homepage also presents it as a text-to-agent builder, so users can describe what they need and then refine the agent setup from there.

Is there a free trial?

The homepage says it offers a 7-day free trial and notes that it is free to start with no credit card required. A separate pricing page was not available from the provided sources.

What systems can it connect to?

Zaia presents native channels and integrations such as WhatsApp, Instagram, Widget, API, Webhooks, Supabase, Stripe, Google Calendar, Gmail, SharePoint, Shopify, Slack, Linear, and LinkedIn, plus 60+ native integrations.

Can teams manage multiple agents together?

The site describes tools for individual agents, squads of agents, workflow automation, CRM and inbox handling, native tables, BYOK, and an inspection view for execution details. That suggests it is designed for teams that want agents to handle structured business tasks with oversight.

Quick Facts

Category: Agentic OS / AI agents
Primary users: Businesses and teams building autonomous agents
Website: zaia.app
Trial: 7 days free, no credit card required
Notable capabilities: Text-to-agent creation, squads, CRM/inbox, native tables, workflow builder
Integrations: 60+ native integrations plus channels like WhatsApp, Instagram, Slack, Gmail, and Google Calendar