Missive

Missive is an inbox collaboration platform for teams. Shared inboxes, tasks, internal discussion, automations, and integrations keep work in one workflow.

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Inbox collaboration for teams

Missive is an inbox collaboration platform for teams that run on email. It combines shared inboxes, tasks, internal discussion, and team coordination tools so people can work together in one place instead of forwarding messages and switching between apps.

The product is built to show what is happening, who is responsible, and what needs attention next. It also adds workflow flexibility through rules, integrations, and AI features, while keeping email at the center of the process.

Features

Team inboxes

Create shared inboxes for team email and let multiple people work in the same place without stepping on each other’s toes.

Assign and watch

Assign conversations to a team or individual, follow progress, and jump in when needed while keeping visibility across the group.

Collaborative drafting

Discuss messages in internal threads, draft emails together, and share attachments before anything is sent.

Team spaces

Use shared or private team spaces to separate work by group and keep inboxes, tasks, and discussion organized.

Rules and automations

Automate repetitive work with rules, templates, and workflow automations that run inside the inbox.

Integrations and AI

Connect Missive to external apps and AI tools, including ChatGPT, Claude, Gemini, CRM tools, project tools, and custom MCP servers.

Use cases

Shared team email
Use shared inboxes, assignment, and internal threads when several teammates need to handle the same customer messages without losing context.
Work coordination
Turn inbound emails into trackable tasks so people can see what is due today, tomorrow, or next week without leaving the inbox.
Collaborative response drafting
Keep discussions, draft review, and related attachments inside the conversation when multiple people need to shape a reply together.
Connected workflows
Connect email to CRM, project management, billing, or automation tools when work needs to move between systems.
AI-assisted inbox work
Use the AI assistant to draft, reply, or translate messages with context from connected tools like Stripe or a CRM.

Pros and Cons

Pros

Shared inboxes and team spaces keep email work visible and organized.
Internal threads, collaborative drafting, and assignments support behind-the-scenes teamwork.
Rules and automations reduce repetitive manual work.
Integrations connect email workflows to CRM, project, billing, and communication tools.
Higher-tier plans add security and admin controls such as SAML/SSO and IP restrictions.

Cons

The source does not provide a full technical breakdown of every feature or integration.
The pricing page indicates plan differences, so some capabilities are reserved for higher tiers.

FAQ

Can I try Missive before paying?

Yes. The pricing page says you can try Missive risk-free for 30 days with your whole team, and no credit card is required to start.

What kind of workflow is Missive designed for?

Missive is built around shared team inboxes, tasks, internal threads, and assignment workflows so teams can coordinate inside email instead of forwarding messages around.

What team sizes does Missive support?

The pricing page shows plans for up to 5 users, up to 50 users, and unlimited users, so it can fit small teams as well as larger organizations.

Does Missive integrate with other tools?

The source shows integrations with more than 25 apps, including tools such as ChatGPT, Pipedrive, Trello, and external apps connected through automation and MCP options.

What features are available beyond shared inboxes?

The source highlights team inboxes, shared tasks, internal discussion, automations, analytics, and security features like SAML/SSO and IP restrictions on higher plans.