Unified telemetry view
Collect logs, metrics, traces, and other telemetry in one place so teams can work from a single timeline instead of switching tools during incidents.
Middleware
Freemium
Full-stack observability for logs, metrics, traces, apps, infrastructure, and user experience, with OpsAI for AI-powered issue detection and remediation.
What is Middleware?
Middleware is a full-stack observability platform built to help teams monitor applications, infrastructure, databases, containers, logs, real user activity, synthetic checks, browser journeys, and LLM-powered workflows from one place. The product positions OpsAI, its AI SRE agent, as a layer that can detect issues, trace them across signals, and help resolve them automatically.
The platform emphasizes unified telemetry and correlation rather than isolated tools. Its site describes a single timeline for logs, metrics, traces, and frontend sessions, OpenTelemetry support, natural-language exploration for dashboards and queries, and a lightweight installation flow with manual or auto instrumentation. Pricing is offered through a 14-day free trial, pay-as-you-go usage, and custom enterprise contracts.
What can Middleware do?
Full-stack monitoring
Detect and investigate issues across applications, infrastructure, databases, containers, RUM, synthetics, browser tests, and LLM workflows from the same platform.
AI-assisted remediation
Use the AI SRE agent to identify anomalies, correlate signals, pinpoint root causes, and suggest or generate fixes, including opening pull requests in some workflows.
Natural-language investigation
Run log, trace, and metric correlation along with natural-language query generation to help users inspect data without learning a custom query language.
Data pipeline and retention controls
Route, transform, and manage observability data through an observability pipeline with ingestion control, filtering, and retention options.
Broad integrations
Connect Middleware to a large stack of tools through built-in integrations, including application, cloud, container, database, networking, notification, streaming, and telemetry systems.
Use Cases
“Production incident response”
Use Middleware to monitor production applications and infrastructure together so operations teams can spot incidents, correlate telemetry, and investigate root causes from a single workflow.
“Customer experience monitoring”
Track user-facing performance across web and mobile experiences with RUM, browser testing, and synthetic checks to catch issues before they affect customers.
“Cloud and container operations”
Watch Kubernetes, containers, and cloud infrastructure alongside logs and traces to understand cluster health and the application impact of resource bottlenecks.
“Database performance analysis”
Analyze database performance across supported engines, identify slow queries, and relate database behavior to broader system issues during troubleshooting.
“LLM application monitoring”
Support AI-powered applications by observing prompts, latency, token usage, costs, and backend traces in one place.
Frequently Asked Questions
Does Middleware have a free trial or paid plans?
Middleware offers a 14-day free trial with unlimited data ingestion. Its paid options include pay-as-you-go and custom enterprise pricing.
What does Middleware monitor?
The platform is described as a full-stack observability system with an AI SRE agent. It covers logs, metrics, traces, infrastructure, APM, RUM, synthetics, browser testing, databases, containers, and LLM monitoring.
How does setup work?
The site says installation can be done with a lightweight agent and supports manual and auto instrumentation. It also states that Middleware supports OpenTelemetry and many other collectors and data sources.
How does the platform help with troubleshooting?
Middleware says it unifies telemetry on a single timeline, correlates traces, logs, metrics, and frontend sessions by trace ID, and lets users ask for dashboards, charts, or queries in plain English prompts.
Can customers cancel and keep their data for a short time?
The source says pay-as-you-go customers can cancel anytime, and data is retained for 30 days after cancellation so it can be downloaded.
Quick Facts
- Category
- Full-stack observability platform
- Primary workflow
- Monitor, correlate, and troubleshoot telemetry from one platform
- AI feature
- OpsAI AI SRE agent
- Pricing model
- Free trial, pay-as-you-go, and custom contracts
- Source domain
- middleware.io
- Integrations
- 450+ built-in integrations
Middleware Traffic Analysis
Traffic data is for reference only.
- Domain Rating
- 73
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