HelpKit

HelpKit turns Notion docs into a hosted help center or documentation site with custom domains, search, analytics, widgets, and an optional AI chatbot add-on.

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Overview

HelpKit turns Notion into a hosted self-service help center or documentation site. It is designed for teams that already write product content in Notion and want to publish that content on a branded site without building custom infrastructure.

The product keeps article editing inside Notion, then adds publishing, custom domains, search, analytics, and embedding options on top. The site can be used as a public help center, an internal protected documentation site, or an embeddable widget for web and mobile apps.

Core features

Hosted knowledge base from Notion

Turn a public Notion page into a hosted help center or documentation site instead of publishing the raw Notion page.

Custom domain support

Connect a custom subdomain so the published site matches your brand, such as a support domain for customers.

Built-in search

Serve full-text search across your help content so visitors can find answers without browsing manually.

Embeddable widget and mobile SDK

Embed a help widget on a website or mobile app so users can access answers without leaving the product.

Multi-language and versioned sites

Show localized or versioned documentation through different subpaths for languages or product versions.

Article analytics and search insights

Track article reactions and search intents to understand which pages help and where users are searching.

Common use cases

Customer help center
Publish a customer-facing support center from Notion content, then connect a custom domain and brand it to match the product.
Documentation and internal wiki
Create API docs, product documentation, or an employee wiki while keeping authorship and updates inside Notion.
In-product help widget
Embed a support widget in a website or product interface so users can search for answers without opening a separate help site.
Mobile app support
Add the mobile SDK to surface help content inside a mobile app when users need support in context.
AI-assisted support
Use HelpKit AI to answer common questions from the knowledge base and reduce repetitive support requests.

Pros and Cons

Pros

Keeps content in Notion, so teams can write and update help articles in a familiar editor.
Supports branded publishing with custom domains and SEO-oriented hosting.
Includes built-in search, analytics, and an embeddable widget for in-context support.
Offers HelpKit AI as an optional add-on for chatbot-style answers from the knowledge base.
Provides a setup flow that is presented as quick and no-code.

Cons

Some complex Notion block types, including calendars and databases, are still listed as works in progress.
Pricing details for the base subscription plans are not fully visible in the provided source text.

FAQ

How does HelpKit get set up?

HelpKit is set up by connecting a public Notion page to HelpKit’s dashboard. The homepage describes a short flow: duplicate the Notion template, make the root page public, paste the URL into HelpKit, then customize and publish.

Do I need to write content outside of Notion?

HelpKit is built around Notion, so your help articles stay in your Notion workspace while HelpKit turns them into a hosted help center or documentation site. The pricing page also says all content is powered by Notion.

Is there a free trial?

Yes. The pricing page says HelpKit offers a 7-day free trial with no credit card required, and the homepage repeats that the trial is free with no credit card required.

How is HelpKit AI priced?

HelpKit AI is an add-on that can be added to any subscription plan. Its pricing page says it costs +$49 per month and is trained on your knowledge base.

Does HelpKit support every Notion block type?

HelpKit supports most Notion blocks, but the pricing page says some complex block types such as calendars and databases are still being worked on.