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Fellow

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Fellow is an AI meeting assistant for teams, with transcripts, summaries, action items, CRM updates, and secure meeting records.

Fellow preview

Overview

Fellow is an AI meeting assistant and note taker that records meetings, transcribes conversations, summarizes outcomes, and captures action items. It is designed to help teams keep meeting knowledge organized and searchable across Zoom, Google Meet, Microsoft Teams, Slack huddles, Webex, and in-person meetings.

The product emphasizes privacy, access control, and centralized governance for meeting recordings and notes. Its site positions Fellow for teams that want AI meeting support, CRM workflow automation, and stronger controls around who can record, view, and manage meeting content.

Core features

AI meeting notes and transcription

Automatically records, transcribes, summarizes, and extracts action items from meetings so teams can review what was discussed without manual note taking.

AI assistant for follow-up work

Ask Fellow turns meeting content into searchable answers and can help generate documents, email follow-ups, memos, and CRM updates from discussions you already have access to.

Centralized meeting library

Keeps recordings, notes, recaps, and related controls in a centralized library so teams can organize meeting information in one place.

CRM update automation

Syncs meeting insights into Salesforce and HubSpot and can suggest fields to update based on the conversation, helping keep CRM data current.

Meeting preparation and workflow support

Provides collaborative agendas, pre-meeting briefs, and reminders to help participants prepare and keep meetings structured before and after the call.

Admin and security controls

Includes privacy and control settings such as recording permissions, access controls, domain control, user provisioning, transcript redaction, and analytics on higher tiers.

Common use cases

  • Customer success prep

    Customer success teams can use Fellow to prepare for renewal calls, escalation calls, and QBRs with AI-generated briefs that surface past conversations and action items before the meeting starts.

  • Sales follow-up

    Sales teams can capture meeting notes, generate recaps, and use CRM field update suggestions to keep Salesforce and HubSpot aligned with what was actually discussed.

  • Leadership and governance

    Leadership teams can centralize meeting records, summaries, and action items so important decisions stay accessible while access controls limit who can view sensitive content.

  • Meeting governance

    Operations and IT teams can manage org-wide meeting policies, recording permissions, and transcript controls when they need a standard way to govern meeting capture across the company.

  • Shared meeting knowledge

    Cross-functional teams can replace scattered manual notes with a shared meeting library that makes past recaps, agendas, and follow-ups easier to find and reuse.

Pros and Cons

Pros

  • Covers the full meeting workflow from capture and transcription to summaries, action items, and follow-up tasks.
  • Supports major meeting platforms and adds broader workflow integrations across CRM, project management, documentation, and search tools.
  • Includes centralized storage and access controls, which is useful for teams that need shared meeting records with permission management.
  • Offers CRM automation for Salesforce and HubSpot, helping teams keep customer data aligned with meeting discussions.
  • Provides dedicated support for regulated and enterprise use cases, including security and compliance-oriented controls on higher plans.

Cons

  • Some capabilities are tiered, so free and lower-cost plans include limits on notes, recordings, and certain workflow features.
  • Advanced governance features such as domain control, user provisioning, transcript redaction, and org-wide analytics appear on higher plans or enterprise sales.
  • The source does not fully document every integration or feature detail, so buyers may need to confirm fit for specific workflows.

FAQ

What does Fellow do?

Fellow records meetings across Zoom, Google Meet, Microsoft Teams, Slack huddles, Webex, and in-person meetings, then generates notes, summaries, transcripts, and action items. It also includes an AI assistant called Ask Fellow for searching meetings and generating follow-up content.

Does Fellow offer a free plan or trial?

The pricing page shows a Free plan, Team, Business, and Enterprise plans. Free and paid tiers include different limits and features, and Enterprise is sold through sales contact rather than self-serve checkout.

Which tools does Fellow integrate with?

Yes. The site says Fellow integrates with tools including Google Meet, Zoom, Microsoft Teams, Slack, Glean, Salesforce, HubSpot, Monday, Asana, ClickUp, Jira, Linear, Notion, Confluence, Zapier, and more.

Is Fellow suitable for enterprise or regulated teams?

The site positions Fellow for teams that need privacy, access control, and meeting governance, including regulated industries and enterprise teams. It mentions SOC 2 Type II, GDPR, and security controls such as domain control, user provisioning, transcript redaction, and advanced recording permissions on higher tiers.

How can customer success teams use Fellow?

The customer success use-case page describes pre-meeting briefs, centralized customer call notes, and streamlined pre- and post-meeting workflows. That suggests it is useful when teams need context before calls and organized follow-up afterward.

Quick Facts

Category
AI meeting assistant
Primary use
Meeting transcription, summaries, notes, and follow-up
Platforms mentioned
Zoom, Google Meet, Microsoft Teams, Slack huddles, Webex, in-person
Integrations
Glean, Salesforce, HubSpot, Monday, Asana, ClickUp, Jira, Linear, Notion, Confluence, Slack, Zapier, and more
Pricing
Free plan plus paid Team, Business, and Enterprise options
Source domain
fellow.app