Agent connection and import
Connect a voice agent through native integrations with Vapi, Retell, or ElevenLabs, or route a custom agent through a provided number and API.
Relyable
RivendicaRelyable is a simulation and monitoring platform for AI voice agents. Generate test conversations, score calls with custom rubrics, and monitor live production calls.
Overview
Relyable is a simulation and monitoring platform for AI voice agents. It is designed for teams that need to test agents before release, score calls against a custom rubric, and watch production calls for issues as they happen.
The product supports automated testing, rubric-based evaluation, and live monitoring in one workflow. It connects with Vapi, Retell, and ElevenLabs natively, and it can also handle custom agents by routing calls through a provided number and API-based monitoring.
Core capabilities
AI-assisted test case creation
Generate test cases from a system prompt or define them around specific business goals, then build coverage without writing every scenario by hand.
Persona-based simulation
Create personas with attributes such as accent, mood, and goal, then pair them with generated scenarios to mimic different callers.
Parallel test execution
Run large batches of simulated conversations in parallel so you can test before customers interact with the agent.
Rubric-based evaluation
Score calls against a custom rubric and built-in metrics such as latency, sentiment, and customer satisfaction.
Real-time monitoring and alerts
Log and analyse live calls, then route alerts to tools such as Slack, Email, PagerDuty, Opsgenie, Linear, or webhook endpoints when thresholds are crossed.
Where it fits
Pre-release voice agent testing
Use Relyable before launch to generate realistic conversation coverage, score the agent against your own rubric, and catch missing flows before users do.
Production call monitoring
Monitor production calls continuously and receive alerts when scores cross a threshold, so issues are surfaced without daily manual audits.
Persona and scenario coverage
Create personas and scenarios that reflect different caller styles, such as moods, accents, or goals, to test how the agent behaves across audiences.
Operational call workflows
Use the platform to validate common business workflows such as booking, cancelling, rescheduling, qualification, or knowledge-base retrieval where the source highlights these scenarios.
Custom-platform oversight
For teams using other voice platforms, route calls through the provided number and API to add monitoring without moving off the existing stack.
Pros and Cons
Pros
- Combines simulated testing, scoring, and live monitoring in one product.
- Lets teams generate test cases from a system prompt or define their own goals.
- Supports custom rubrics rather than forcing a fixed evaluation framework.
- Provides real-time alerts and routes them to common incident and collaboration tools.
- Offers both native and custom-agent integration paths.
Cons
- The source only shows native integrations for Vapi, Retell, and ElevenLabs; other platforms require a custom flow.
- The public pricing page gives plan names and usage limits, but it does not spell out every billing detail or overage rule.
FAQ
What does Relyable do?
Relyable explains automated testing as evaluating AI voice agents with predefined scripts and test cases without human intervention. It also evaluates live calls continuously and alerts you when something drifts.
Which platforms does it connect to?
The source says it supports native integrations with Vapi, Retell, and ElevenLabs, and that custom agents on other platforms can upload a prompt, route calls to a provided number, and use the API for real-time monitoring.
How does the testing workflow work?
Relyable generates test conversations from a system prompt or custom goals, lets you create personas and scenarios, and then runs simulated calls in parallel before a production customer experiences the agent.
How is pricing structured?
Pricing is credit-based. Credits cover both simulated calls and live call evaluations, and the published plans are Core, Premium, and Enterprise.
Is there a free plan?
The source does not list a separate free tier. It shows paid monthly plans and an Enterprise contact path for teams running voice at scale.
Quick Facts
- Category
- AI voice agent testing and monitoring
- Platform support
- Vapi, Retell, ElevenLabs, plus custom agents via API
- Primary workflow
- Generate simulated conversations, evaluate calls, and monitor production live
- Pricing model
- Paid plans with credit-based usage
- Published plans
- Core, Premium, Enterprise
- Source domain
- relyable.ai
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