Hamming AI

Hamming AI is an enterprise platform for testing and monitoring voice and chat agents. Auto-generate test scenarios, replay production calls, and track quality metrics.

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Enterprise voice agent testing and production monitoring

Hamming AI is an enterprise platform for testing and monitoring voice and chat agents. It combines pre-launch QA, production observability, and replay-based debugging so teams can evaluate agent behavior before customers encounter failures.

The site positions Hamming as a way to move from prompt to production quickly: connect an agent, auto-generate tests, run large-scale calls, and monitor live interactions. It also emphasizes security and compliance options for regulated teams, including SOC 2 Type II and HIPAA support with a BAA available.

Core capabilities

Auto-generate test scenarios

Generate hundreds of test scenarios from an agent prompt, reducing manual test authoring for each new release.

Production call replay

Replay real production calls with original audio, timing, and caller behavior to diagnose failures more precisely.

Multi-metric evaluation

Evaluate agents with 50+ built-in metrics plus custom evaluators for business-specific checks such as compliance or accuracy.

High-scale concurrency testing

Load-test voice agents with up to 50K+ concurrent test calls and realistic conditions such as accents, background noise, and interruptions.

CI/CD and API workflows

Run tests through REST APIs and CI/CD workflows so quality checks can gate deploys before bad prompts reach production.

Native voice platform integrations

Connect with voice stacks such as Vapi, Retell, LiveKit, Pipecat, ElevenLabs, and Synthflow for import and testing.

Where teams use it

Pre-launch testing and regression checks
QA teams can generate prompt-based scenarios, run regressions before launch, and share PDF reports for signoff or stakeholder review.
Production observability and debugging
Operations and platform teams can monitor live calls, replay failures, and convert production issues into repeatable test cases.
Regulated environments
Teams working on regulated workflows can use the SOC 2 and HIPAA-oriented setup to support review, audit, and compliance processes.
Release gating in delivery pipelines
Engineering teams can plug tests into REST APIs and CI/CD so deploys are blocked when quality gates fail.
Provider-based voice stack validation
Teams using supported voice stacks can import agents from providers such as Vapi, Retell, LiveKit, Pipecat, ElevenLabs, or Synthflow and test them without rebuilding infrastructure.

Pros and Cons

Pros

Covers the full voice-agent QA lifecycle from pre-launch testing to production monitoring.
Supports both voice and chat agents, which broadens the product beyond a single modality.
Auto-generates scenarios from the agent prompt, reducing manual test setup.
Offers replay of production calls with audio and timing for more realistic debugging.
Includes enterprise security and compliance positioning, with SOC 2 Type II and HIPAA support noted on the site.

Cons

The source does not provide public pricing details, so cost and limits have to be confirmed through contact flows.
Integration depth and supported workflows vary by platform, and the site does not document every edge case or limitation on the public pages.

FAQ

What does Hamming do?

Hamming is positioned as a platform for testing and monitoring voice and chat agents before launch and in production. It supports auto-generated scenarios, production call replay, and evaluation metrics so teams can catch failures earlier.

How quickly can teams get started?

The site says you can connect an agent and get a first test report in under 10 minutes. It supports importing from Vapi, Retell, ElevenLabs, LiveKit, Pipecat, and related orchestration or WebRTC setups.

Does Hamming have different plans for different team sizes?

The pricing page shows separate startup, agency, and enterprise contact flows. Enterprise is described as adding SOC 2 and HIPAA support, support SLAs, and a dedicated support engineer.

What systems does Hamming integrate with?

The source describes integrations for voice platforms such as Vapi, Retell, LiveKit, Pipecat, ElevenLabs, and Synthflow. It also mentions REST API and CI/CD integration for testing on deploy.

Are there any limitations to be aware of?

Hamming supports production monitoring and replay, but the source does not list every supported channel, workflow, or limitation in detail. The site also notes that some capabilities are tied to the specific platform or setup you connect.

Quick Facts

Category: Enterprise voice agent QA platform
Primary use: Testing, monitoring, and replaying voice and chat agent interactions
Integrations: Vapi, Retell, LiveKit, Pipecat, ElevenLabs, Synthflow
Deployment workflow: Connect agent, auto-generate tests, run calls, monitor production
Pricing flow: Startup, agency, and enterprise contact flows
Source domain: hamming.ai