Multi-channel chatbot deployment
Build custom chatbots for websites, social media, email, and phone calls from a single platform.
ChatBotBuilderai
RivendicaChatBotBuilderai is a cloud-based AI chatbot builder for businesses and agencies to deploy custom bots across websites, social channels, email, SMS, and voice.
Overview
ChatBotBuilderai is an AI chatbot builder for creating custom chatbots and GPTs for websites, social media, email, and phone calls. The product home page presents it as a fast way to build and deploy bots, while the pricing page separates usage into a Pro plan for business and client work and a White Label Enterprise plan for agencies that want to run their own branded platform.
The platform emphasizes quick setup, cross-channel deployment, and business-focused conversation design. According to the site, users can connect chatbots to channels like Facebook, Instagram, WhatsApp, Telegram, SMS, Email, and Voice, personalize responses with business data, and review performance through built-in analytics. The pricing page also states that OpenAI API access is included on the Pro plan, with a separate requirement to use your own key for GPT-4 and for Enterprise.
The site positions the product for teams that want to automate customer communication, capture leads, and manage client chatbot work without building infrastructure from scratch. It also offers a 14-day free sandbox trial and a refund policy for Pro accounts, which helps lower the barrier to evaluating the platform before committing to a paid plan.
Features
Cross-channel integrations
Connect to Facebook, Instagram, WhatsApp, Telegram, SMS, Email, and Voice from the Pro plan, with setup described as a few clicks.
Personalization with business data
Use business data to shape bot responses so conversations can reflect your products, services, or internal knowledge.
Analytics and performance tracking
Track performance with built-in analytics to review how chatbots are working and where they can improve.
Marketing-oriented chatbot tools
Access built-in marketing tools for customer engagement inside chatbot flows.
White-label SaaS mode
Offer your own branded platform with white labeling, custom domain branding, unlimited accounts, and unlimited admins on the Enterprise plan.
Use cases
Website customer support
Create a bot for a company site to answer common questions, guide visitors, and hand off to other channels when needed.
Cross-channel customer messaging
Deploy chatbots on Facebook, Instagram, WhatsApp, Telegram, SMS, email, and voice to keep conversations where customers already are.
Agency SaaS offering
Build a branded chatbot service for clients with white labeling, unlimited accounts, and multiple admins on the Enterprise plan.
Lead capture and optimization
Use business data and built-in analytics to tune responses, monitor performance, and improve customer interactions over time.
Fast deployment for small teams
Set up a bot quickly without coding, using the site’s described few-click channel integration and short setup flow.
Pros and Cons
Pros
- Supports multiple customer-facing channels, including chat, messaging, email, SMS, and voice.
- Includes OpenAI API access on the Pro plan with a stated token allowance.
- Offers business-data personalization and built-in analytics for ongoing tuning.
- Provides a white-label SaaS option for agencies that want to present the platform under their own brand.
- Includes a 14-day sandbox trial, with no credit card required.
Cons
- The site says GPT-4 requires connecting your own API key, and Enterprise users must provide their own key.
- White Label Enterprise and custom domain sales are final, so those purchases do not include a refund option.
- The source material does not provide a detailed public feature breakdown for every workflow, so some capabilities are described only at a high level.
FAQ
How long does setup usually take?
The pricing page says the Pro plan includes OpenAI API access and a 14-day trial, and the FAQ says setup with channels like Facebook and Instagram can be completed in under 2 minutes by following the instructions.
Is it suitable for agencies or client work?
Yes. The pricing and home pages position the product for both business use and client-facing agency use, and the White Label Enterprise plan is described as a full SaaS chatbot platform in a box for agencies.
Which channels can I connect?
The platform supports multiple channels, including Facebook, Instagram, WhatsApp, Telegram, SMS, Email, and Voice on the Pro plan.
Do I need my own OpenAI API key?
The pricing page says the Pro plan includes an OpenAI key with a 5,000,000 token limit, while the FAQ says you need your own key for GPT-4 and Enterprise users must connect their own API key.
What is the refund policy?
The pricing page says Pro accounts include a 30-day money-back guarantee, while White Label Enterprise and custom domain sales are final and not refundable.
Quick Facts
- Category
- AI Chatbot Builder
- Platform type
- Cloud-based chatbot and GPT builder
- Primary users
- Businesses, teams, and agencies
- Pricing model
- Paid plans with trial
- Source domain
- chatgptbuilder.io
- Supported channels
- Facebook, Instagram, WhatsApp, Telegram, SMS, Email, Voice