Multiple agent types
BotsCrew builds AI agents, voice agents, and classic chatbots, giving teams options for different interaction styles and levels of automation.
BotsCrew
RivendicaBotsCrew builds custom chatbots, AI agents and voice assistants for business, with an enterprise platform for multichannel deployment and management.
What BotsCrew offers
BotsCrew is a chatbot development and enterprise AI company that builds custom AI agents, chatbots, and voice assistants for businesses. The site presents the company as active since 2016 and positions its work around generative AI, GPT-based systems, NLP, RAG, and related enterprise automation use cases.
Its offering combines custom development services with an enterprise chatbot builder platform. Customers can use BotsCrew to design conversational systems for customer service, internal support, sales, and other workflows, then deploy them across multiple channels and connect them to existing business tools.
Core capabilities
Visual workflow building
The platform includes a visual workflow builder for creating automation logic and triggering AI actions without code.
No-code knowledge training
Agents can be trained from websites, documents, knowledge bases, files, and other uploaded information sources.
Multichannel deployment
BotsCrew supports deployment across web, WhatsApp, Facebook, SMS, Slack, and other channels from one platform.
Integration and customization
The platform connects to existing systems through API, webhooks, and native integrations, and it also supports custom workflows and UI.
Operations and support tools
The site describes analytics, live chat, role-specific access, platform copilot support, and a single inbox for handling conversations across channels.
Common use cases
Customer support automation
Use the platform to build customer service chatbots that answer routine questions, route conversations, and hand off to live chat when needed.
Voice-based support
Create voice assistants for phone support, IVR replacement, or hands-free environments where natural spoken interaction is required.
Internal knowledge assistance
Train agents on documents, websites, or knowledge bases to support internal teams with company-specific information and repetitive questions.
Multichannel conversational operations
Deploy chatbots across web and messaging channels while managing conversations from a single inbox and connecting them to existing tools.
Process-specific enterprise automation
Use custom workflows, analytics, and enterprise integrations to support sales, lead capture, or other business processes that need tailored automation.
Pros and Cons
Pros
- Combines custom development services with a configurable enterprise platform.
- Supports multiple agent types, including AI agents, voice agents, and classic chatbots.
- Provides no-code training and workflow tools for non-technical teams.
- Covers multichannel deployment and a single inbox for conversation handling.
- Includes enterprise-oriented controls, integrations, and support options.
Cons
- Public pricing is not listed on the site and the pricing page points users toward a quote or consultation flow.
- The breadth of services and platform capabilities means buyers still need to define requirements and scope before choosing the right setup.
FAQ
What does BotsCrew do?
BotsCrew builds custom AI agents and chatbot solutions for businesses that want to automate customer interactions, internal queries, or other conversational workflows. The site also presents an enterprise platform for building and managing those agents.
How are BotsCrew solutions set up?
The platform page says AI agents can be trained on websites, documents, knowledge bases, or other chunks of information without coding. The service pages also describe discovery, solution design, MVP work, and ongoing support.
Which channels can BotsCrew agents support?
The site shows web, WhatsApp, Facebook, SMS, Slack, voice assistants, and embedded widgets as deployment options, with a single inbox for handling conversations across channels.
Is BotsCrew positioned for enterprise use?
The source highlights enterprise features such as integrations, custom workflows, analytics, role-specific access, security controls, and compliance support including SOC 2, HIPAA, GDPR, and ISO 27001 references on the platform page.
Does BotsCrew publish pricing online?
The pricing page is not a pricing sheet; it redirects users toward a free quote and consultation flow rather than listing public plan prices.
Quick Facts
- Category
- AI Chat / Enterprise AI Platform
- Primary offering
- Custom chatbot and AI agent development
- Founded/active since
- 2016
- Channels
- Web, WhatsApp, Facebook, SMS, Slack, voice
- Source domain
- botscrew.com
- Pricing
- Free quote / consultation flow; no public pricing shown