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ProductLift

Revendiquer

ProductLift is a product management platform for collecting customer feedback, prioritizing feature requests, planning roadmaps, and publishing changelogs.

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Overview

ProductLift is a product management platform for collecting feedback, prioritizing feature requests, planning a roadmap, and publishing updates from the same workflow. It is positioned for teams that want to move requests from intake to shipment without copying items between separate tools.

The product combines a feedback board, roadmap, changelog, and knowledge base, with AI used to help score ideas, generate content, and organize feedback. Pricing is based on plans with unlimited end-users, a free 14-day trial, and no tracked-user fees, while paid tiers add more admins, AI credits, and enterprise-oriented options such as SSO and dedicated support.

Features

Unified feedback collection

Collect feature requests from a feedback board, email, sales conversations, or support tickets, then keep them in one place for the whole team to review.

Voting, comments, and feedback hygiene

Let customers vote and comment on ideas, detect duplicates, and use anonymous voting or internal comments when appropriate.

Roadmap planning and sharing

Plan work with a drag-and-drop roadmap, custom columns such as quarters or now/next/later, and public or restricted sharing by user group.

AI-assisted prioritization

Score requests with AI using your product vision and choose from RICE, ICE, MoSCoW, or Impact/Effort frameworks, with matrix-style visualization.

Release notes and knowledge base

Publish shipped work as a changelog entry, notify voters automatically, and generate knowledge base articles or help content from shipped features.

Integrations and workflow connections

Connect feedback to operational data through integrations such as Jira, Azure DevOps, HubSpot, Slack, Stripe, API, webhooks, and SSO.

Use Cases

  • Centralizing customer feedback

    Use ProductLift to centralize requests arriving through a feedback board, support conversations, sales calls, or email so the team can evaluate everything in one place.

  • Prioritizing feature work

    Use the roadmap and prioritization tools to decide what to build next, compare requests with AI scoring and frameworks like RICE or MoSCoW, and surface the items that matter most.

  • Managing release communication

    Use the roadmap, changelog, and notification tools to move a feature from planned to shipped while automatically informing the customers who voted for it.

  • Publishing customer help content

    Use the knowledge base and changelog tools to turn shipped features into help articles and documentation that stay connected to the original request history.

  • Connecting product data to existing tools

    Use integrations with Jira, Azure DevOps, HubSpot, Slack, and Stripe to align feedback with issue tracking, revenue data, and team notifications.

Pros and Cons

Pros

  • Combines feedback collection, roadmap planning, changelog publishing, and knowledge base content in one product.
  • Supports unlimited end-users on every plan with no tracked-user fees.
  • Offers AI-assisted prioritization and content generation tied to the product workflow.
  • Includes native integrations and connection options such as API, webhooks, Jira, Azure DevOps, HubSpot, Slack, and Stripe.
  • Provides white-labeling and custom domain support for branded customer portals.

Cons

  • Some capabilities are plan-gated, including higher AI credit limits, SSO, SLA coverage, and dedicated support on upper tiers.
  • The public materials do not fully document every integration detail or every workflow edge case, so teams with specialized requirements may need to review the docs before adopting.

FAQ

Does ProductLift support white-labeling?

Yes. ProductLift includes white-labeling on every plan, which removes ProductLift branding from the portal and emails.

Can ProductLift be used internally and publicly?

Yes. Each portal can be set up as public or private, and individual tabs can also be configured as public or private for workflows such as declined or in-review items.

Can I use a custom domain?

Yes. By default you get a `name.productlift.dev` subdomain, and you can also connect a custom domain such as `roadmap.yourwebsite.com`.

Is there a free plan or trial?

Yes. ProductLift offers a 14-day free trial, and the pricing page says you can continue on a monthly contract and cancel each month. It does not list a permanent free plan.

Can I export my data?

Yes. The FAQ states that all users and posts can be exported from the system, and the platform also supports unlimited end-users with no tracked-user fees.

Quick Facts

Category
Product management platform
Primary users
Product teams, SaaS teams, founders, and customer-facing teams
Core workflow
Collect feedback, prioritize requests, plan a roadmap, and publish changelogs
Deployment
Web-based SaaS
Pricing model
Paid plans with a 14-day free trial
Website
productlift.dev