Recording and transcription
Records, transcribes, and analyzes conversations so teams can review calls without manual note-taking. The site says the assistant supports a searchable call library in 98 languages.
Demodesk is a sales automation platform that uses AI agents to record, transcribe, coach, analyze, and update CRM data for revenue teams. It offers both assistive tools and autonomous workflow agents across a sales stack.
Demodesk is a sales automation platform built around AI sales agents for revenue teams. Its site positions the product as a system that records, transcribes, analyzes, and acts on sales conversations so reps spend less time on admin and more time on selling.
The product family includes AI Assistant, AI Coach, AI Analyst, AI CRM Concierge, and AI Crew. Together they cover conversation capture, post-call follow-up, coaching, reporting, and autonomous workflow execution across a sales stack.
Records, transcribes, and analyzes conversations so teams can review calls without manual note-taking. The site says the assistant supports a searchable call library in 98 languages.
Summarizes conversations and drafts personalized follow-ups after meetings, reducing the amount of post-call admin work for reps.
Updates CRM records and handles field suggestions so sales data stays current without manual entry. The pricing and integrations pages both emphasize CRM write-back and workflow automation.
Reviews calls, identifies deal risks, and provides coaching feedback and scorecards to help managers and reps improve from one call to the next.
Surfaces pipeline, go-to-market, product, and performance insights in real time so teams can spot trends and blind spots across conversations.
Runs autonomous background workflows in AI Crew, where users define the trigger, logic, and outcome for actions such as follow-ups, pipeline rescue, and escalation.
Use AI Assistant to capture meetings, create summaries, draft follow-ups, and update CRM records after live calls, whether the conversation happened on a video platform or through a connected call workflow.
Use AI Coach when managers need repeatable feedback on sales calls, deal risks, and scorecards without reviewing every recording manually.
Use AI Analyst to monitor pipeline health, customer sentiment, and go-to-market signals across conversations, then ask targeted questions when a team needs a quick answer.
Use AI CRM Concierge to keep CRM fields and records in sync without building detailed workflows or prompts, especially when teams want low-friction CRM hygiene.
Use AI Crew when a team wants background agents that trigger on defined conditions, for example to rescue stalled deals, send follow-ups, update pipeline stages, or escalate risks automatically.
Demodesk appears to offer AI sales assistants, coaching, analyst, and CRM concierge capabilities in a single product family. The site also presents usage-based AI Crew pricing and a separate Coaching & AI plan.
The source says the AI Assistant records, transcribes, summarizes, writes follow-ups, and handles CRM updates. The AI Coach reviews calls and gives feedback, while the AI Analyst surfaces pipeline, go-to-market, product, and performance insights.
The integrations page lists Salesforce, HubSpot, Pipedrive, Outlook / Office 365, Google Calendar and Gmail, Microsoft Teams, Google Meet, Zoom, Aircall, Cloudcall, Salesloft, Zoom Phone, RingCentral, Outreach, Make, and the Demodesk API.
The pricing page says Demodesk offers a 14-day free trial with no credit card required. It also shows self-serve pricing for Coaching & AI and usage-based AI Crew pricing, plus an Enterprise option with custom setup.
The site states that Demodesk is GDPR-compliant and auditable, with data stored in the EU. It also says users control what is recorded, who sees it, and how it is used.