Multi-source context graph
Ingest chat, business data, user interactions, and documents into a temporal context graph that organizes people, things, relationships, and changes over time.
Zep
BeanspruchenZep is an AI agent memory platform for storing and retrieving context from chats, business data, and documents with temporal context graphs. Credit plans and enterprise deployment options available.
Overview
Zep is an agent memory platform for AI systems that need to store, update, and retrieve context across chats, business data, and documents. It builds temporal context graphs so agents can work with relevant memory instead of raw message history.
The product is positioned for enterprise use, with managed cloud deployment, VPC and BYOK options, and controls for access, retention, and audit. Zep also describes credit-based self-serve plans alongside an Enterprise plan with custom credits, negotiated rates, and a guaranteed SLA.
Features
Smart context assembly
Assemble token-efficient context from the graph so agents can retrieve relevant memory without manually stitching together sources.
Temporal invalidation
When new information conflicts with an existing fact, Zep invalidates the older fact and preserves history for past-date queries.
Observations from memory patterns
Surface Observations from graph patterns, such as recurring behaviors or co-occurrences, to give agents a broader view than individual facts alone.
Governance and audit controls
Apply access control, retention rules, and audit logs at the substrate level across graphs, queries, and layers.
Deployment flexibility
Choose managed cloud, your VPC, or your own keys through cloud deployment options designed for enterprise environments.
Use cases
Personalized assistant memory
Store recurring user preferences, past decisions, and ongoing relationships so an assistant can retrieve the right context before responding.
Customer operations context
Ingest product, account, and operational data alongside chats so support or success agents can answer with current account context.
Temporal reasoning over changing data
Track changes in facts over time, such as preference shifts or updated business status, while preserving older states for audit or review.
Enterprise governed agent context
Assemble governed context for large-scale agent deployments where access rules, retention, and audit trails must be applied consistently.
Pattern and observation analysis
Surface repeated patterns and co-occurrences from memory graphs to support planning, recommendations, or account analysis.
Pros and Cons
Pros
- Supports multi-source ingest from chat, business data, and documents.
- Handles changing facts by invalidating older information while keeping history available.
- Offers deployment choices across managed cloud, your VPC, and BYOK/BYOC options.
- Includes governance features such as access control, retention policies, provenance, and audit logs.
- Provides self-serve credit plans as well as an enterprise sales path for larger teams.
Cons
- The source pages do not list specific third-party integrations or supported agent frameworks beyond general code examples.
- Some plan and limit details are tier-specific and may require the pricing page to compare carefully.
- Enterprise deployment and compliance details are described at a high level rather than with full technical implementation specifics.
FAQ
What does Zep do?
Zep is built to ingest chat messages, business data, and documents, then retrieve relevant context for an AI agent in under 200 milliseconds.
How is Zep priced?
The pricing page shows self-serve credit-based plans for Flex and Flex Plus, plus an Enterprise plan with custom credits, negotiated rates, and a guaranteed SLA.
Does Zep support enterprise security and compliance?
Yes. Zep says it is SOC 2 Type II certified and offers HIPAA Business Associate Agreements on the Enterprise plan.
What deployment options are available?
Zep supports cloud deployment, deployment in your VPC, and a BYOK option where Zep’s managed service uses your own encryption keys. Enterprise pages also mention BYOC.
How does Zep handle changing information?
Zep says its memory can be updated when new information contradicts existing facts, while old facts remain as history and can be queried by date.
Quick Facts
- Category
- AI agent memory platform
- Primary users
- Teams building AI agents and enterprise context systems
- Deployment
- Cloud, your VPC, BYOK, and BYOC options
- Pricing shape
- Credit-based self-serve plans plus enterprise sales
- Compliance
- SOC 2 Type II; HIPAA BAA available on Enterprise
- Source domain
- getzep.com
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