UpKeep

UpKeep is a CMMS and asset operations platform for maintenance, operations, and reliability teams. Manage work orders, preventive maintenance, assets, and sensor workflows across web and mobile.

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About UpKeep

UpKeep is a CMMS and asset operations platform for maintenance, operations, and reliability teams. The homepage describes it as a single system for work orders, compliance, preventive maintenance, and asset data, with embedded AI that adapts to how teams work.

The product is designed to help teams reduce downtime, extend asset life, and keep work visible across sites and devices. The pricing page shows a tiered offering that ranges from a per-user maintenance plan to quote-based Professional and Enterprise plans for larger teams and more advanced needs.

Core capabilities

Work order management

Create, assign, and close work orders from any device, with photos, checklists, and real-time updates that help technicians finish work in the field.

Preventive maintenance

Plan routine maintenance tasks and schedules so teams can move from reactive work toward preventive maintenance.

Unified operations

Keep work orders, safety, reliability, and asset data in one system so different teams can work from the same records.

AI assistance

Use embedded AI to generate work orders, optimize schedules, surface insights, and automate routine actions.

Asset and analytics tracking

Track assets and related maintenance activity in a single platform, with analytics, lifecycle tracking, and downtime reporting available on higher plans.

Integrations and sensor connectivity

Connect UpKeep to ERP, sensors, and other systems, and on the Edge product page route sensor data into work orders, asset records, and reports.

Common ways teams use UpKeep

Daily maintenance coordination
Maintenance teams can centralize work orders, preventive tasks, and asset records so routine jobs are easier to schedule and track.
Cross-team operations visibility
Operations groups can use the platform to keep safety, compliance, and asset information in the same workflow rather than in separate tools.
Reliability and downtime monitoring
Reliability teams can use analytics, downtime tracking, and AI-assisted insights to monitor recurring equipment issues and prioritize action.
Sensor-based asset monitoring
Organizations with connected equipment can pair Edge sensors with CMMS records to detect anomalies, generate alerts, and create work orders from sensor events.
Enterprise rollout across sites
Multi-site organizations can use higher-tier plans for workflow automation, custom roles, SSO, and custom dashboards.

Pros and Cons

Pros

Combines work orders, preventive maintenance, safety, and asset data in one system.
Supports both desktop and mobile use, including work order creation from any device.
Includes AI-assisted workflows for generating work orders and optimizing schedules.
Offers tiered plans for small teams through multi-site organizations.
Provides an Edge option for sensor-driven monitoring and alerts.

Cons

Several capabilities are gated by plan, so teams may need a higher tier for offline mobile mode, analytics depth, automation, or integrations.
The source does not provide a full public integrations catalog, so platform compatibility is only partially documented on the pages reviewed.

FAQ

What type of software is UpKeep?

UpKeep is a CMMS and asset operations platform for maintenance teams. The source describes it as a place to manage work orders, preventive maintenance, safety, and asset data in one system.

How is UpKeep priced?

The pricing page shows multiple paid plans, including Maintenance Essential at $24 per user per month, Premium at $55 per user per month, and Professional and Enterprise plans that require a quote.

What can teams do with UpKeep?

UpKeep’s source pages emphasize work orders, preventive maintenance, asset tracking, analytics, AI-assisted scheduling, offline mobile mode on higher tiers, and workflow automation on Enterprise.

Are all features available on every plan?

The pricing page says some capabilities are tied to specific plans. For example, mobile offline mode appears on Professional and above, and workflow automation appears on Enterprise.

Quick Facts

Category: CMMS / asset operations software
Primary users: Maintenance, operations, and reliability teams
Platform: Web and mobile; offline mobile mode on selected plans
Pricing shape: Paid plans, including per-user pricing and quote-based tiers
Pricing page: upkeep.com/pricing
Source domain: upkeep.com