Lightster

Lightster is a user testing and feedback platform for recruiting target users, running live or recorded sessions, and gathering interview insights.

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What Lightster does

Lightster is a user testing and continuous feedback platform for running interviews, moderated conversations, and recorded sessions with target users. It is positioned for teams that need to connect with an audience, validate ideas, and gather feedback during product discovery and testing.

The pricing and site content show a workflow centered on recruiting participants by criteria, running sessions on web or mobile, recording what happens, and sharing sessions with teammates or guests. Lightster also describes unmoderated testing that produces video recordings of how users react to and use a product, website, or prototype.

Core capabilities

Audience screening by criteria

Recruit participants using either a small set of criteria on the Free Starter plan or a larger set of criteria on Premium, including job title, industry, age, and location.

Live session capture

Run live conversations with users and capture both screen sharing and session recordings on web and mobile.

AI-assisted session output

Use Premium to record video sessions with AI transcription and recommended actions for follow-up analysis.

Team collaboration during sessions

Invite an unlimited number of guests or team members to observe sessions without added guest limits in the plan descriptions.

Own-user recruitment and advisory support

Bring your own users at no extra recruitment cost and use Lightster’s advisory support to help shape the workflow.

Services for managed research

Choose a Professional plan for specialized recruitment services, scheduling support, bulk user-incentive pricing, and dedicated account manager support.

Common ways teams use Lightster

Pre-development assumption testing
Recruit people who match a target profile, then run interviews to validate assumptions before development.
Prototype and website testing
Observe how users react to a product, website, or prototype through unmoderated or recorded sessions.
Continuous discovery and feedback
Use the platform for ongoing feedback loops instead of one-off studies, especially when you want to keep a pipeline of interested participants.
Early adopter conversion
Work with early users after a session by offering follow-up access or staying in touch through an interested community.
Testing with existing users
Bring your own users into sessions when you already have a customer list or community and want to avoid external recruitment.

Pros and Cons

Pros

Supports user testing, interviews, and feedback collection in one product.
Offers criteria-based audience screening, including a larger criteria set on Premium.
Allows sessions on web and mobile, with recording on both and screen sharing on web.
Includes team collaboration features such as unlimited guests or team members in sessions.
Provides Premium AI transcription and recommended actions, plus Professional services for recruitment and scheduling.

Cons

The public site does not provide a detailed integrations list.
Some product capabilities are only described on the pricing page, so the full feature set is not fully documented in the collected sources.

FAQ

What is a session in Lightster?

The pricing page describes sessions as live conversations between you and a particular user. You can invite a team member to join as a guest.

Can I run sessions on web and mobile?

Sessions can be conducted on the web application or on the mobile application. Screen sharing works on the web application, and sessions can be recorded on either device.

What features are included across all plans?

The pricing page says Lightster supports sharing your screen and recording sessions on web and mobile, inviting an unlimited number of guests or team members, bringing your own users for free, and advisory support from customer success.

What pricing options does Lightster offer?

The pricing page offers a Free Starter plan, a Premium plan with monthly pricing, and a Professional plan with customized pricing and services such as specialized recruitment and scheduling support.

Does Lightster list integrations?

The source material supports user testing, interviews, and feedback collection, but it does not list a public integration catalog or detailed API ecosystem.

Quick Facts

Category: User Testing Tool
Primary use: Consumer user testing, interviews, and continuous feedback
Platform: Web and mobile sessions
Pricing: Free Starter, Premium monthly, and Professional custom pricing
Source domain: lightster.co
Notable workflow: Recruit users by criteria, run a live session, record it, and share it with teammates