Slack AI logo

Slack AI

Freemium
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Slack AI adds built-in AI assistance to Slack, helping teams summarize conversations, find answers across shared work, automate workflows, and prepare work materials in the context of their workspace.

什么是 Slack AI?

Slack AI is Slack’s built-in AI assistance for workplace communication and knowledge work. It works inside Slack and uses knowledge available through workspace conversations, files, and connected work to help people catch up, search for information, prepare materials, and automate routine tasks.

Its capabilities include conversation and thread summaries, daily recaps, AI search answers, file summaries, translation, meeting-note support, and workflow generation. Slackbot adds a personal AI agent that can help users prepare for meetings, analyze reports, and create project briefs in a style adapted to the user.

Slack AI is intended for teams that already use Slack as a working hub and want AI assistance without moving routine information work into a separate application. Feature availability depends on the Slack plan; enterprise search across connected apps, databases, and systems is listed for Enterprise+.

Slack AI 能做什么?

Conversation and meeting summaries

Summarize channels and threads, and generate meeting summaries with transcripts, key takeaways, and action items where supported by the plan.

AI search and daily recaps

Ask questions in Slack to get answers from conversations and shared files, or use daily digests to review activity across teams and projects.

Slackbot personal AI agent

Slackbot can help prepare for meetings, analyze reports, and create project briefs while adapting interactions to the user’s tone and style. Plan limits apply.

AI file summaries

Create concise summaries of documents shared in Slack so users can review their contents more quickly.

Workflow generation and automation

Generate workflows from a prompt with Slack AI and Workflow Builder, helping teams automate everyday tasks without building each workflow from scratch.

Connected-work discovery and language support

Enterprise search can search connected apps, databases, and systems on Enterprise+, while built-in AI can translate conversations into other languages.

使用场景

“Customer service coordination”

Support teams can focus on resolving customer issues while AI helps take notes and keep participants aligned on the work.

“Engineering incident response”

Engineers can search for relevant solutions and historical organizational knowledge across Slack while working through an incident.

“Sales account preparation”

Sales teams can summarize account channels to gather recent customer context and identify next steps before acting.

“Marketing for global teams”

Marketing teams can translate Slack messages to support collaboration across languages during campaign planning and launches.

“Individual work preparation”

An employee can use Slackbot to prepare for an upcoming meeting, analyze a report, or turn available workspace context into a project brief.

常见问题

What can Slack AI do?

Slack AI can summarize conversations, channels, threads, meetings, and shared files; provide AI search answers and daily recaps; translate conversations; generate workflows; and assist with meeting notes and other routine work.

What is Slackbot?

Slackbot is Slack’s personal AI agent. It can help prepare for meetings, analyze reports, and create project briefs using relevant workspace context, and it can adapt to the user’s tone and style.

Does Slack AI search connected tools?

Enterprise search on the Enterprise+ plan is described as searching across connected apps, databases, and systems. Slack’s AI page also says that content shared in or integrated with Slack can be searchable.

Which Slack plans include AI features?

The pricing page lists AI features on Free, Pro, Business+, and Enterprise+ plans, but the available capabilities differ by plan. Enterprise search is listed for Enterprise+.

How does Slack describe its use of customer data?

Slack states that customer data stays in Slack and that it does not train large-language models on customer data.

快速信息

Product type
Built-in workplace AI for Slack
Primary users
Teams and individuals working in Slack
Core workflows
Summarization, search, recaps, file review, translation, and automation
Personal AI agent
Slackbot
Connected search
Enterprise search across connected apps, databases, and systems is listed for Enterprise+
Availability
AI features are listed across Slack Free, Pro, Business+, and Enterprise+ plans; feature sets vary

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