Upheal is an AI-native EHR for therapists and mental health providers, with AI notes, scheduling, billing, telehealth, and compliance in one platform.

Upheal preview

What Upheal is

Upheal is an AI-native EHR for therapists and other mental health providers. It combines AI progress notes, scheduling, billing, telehealth, compliance, and client record workflows in one platform so clinicians can manage sessions and documentation from a single system.

The product is designed around therapy workflows: it can capture in-person or virtual sessions, generate structured notes and treatment plans, sync calendars, send intake forms and reminders, and support payments and invoicing. Pricing is usage-based, with a free trial and a cap on monthly spend for individual use.

Core features

AI therapy notes

Draft progress notes in seconds from captured sessions, uploaded recordings, dictation, or brief written summaries. The note templates include common formats such as SOAP, DAP, BIRP, and GIRP, with more options available on higher tiers.

Scheduling and telehealth

Keep appointments in one view with calendar sync, appointment types, client self-scheduling, reminders, and built-in telehealth or custom video links.

Billing and payments

Generate invoices, accept card payments through Stripe, track paid and overdue balances, and create superbills from the same workspace.

AI assistant workflows

Use the AI Assistant to surface client details, prep for sessions, resend forms, reschedule appointments, or draft client-facing messages with approval before anything is sent.

Client portal and forms

Send intake, consent, assessment, and practice forms, plus manage a HIPAA-compliant client portal for messaging and scheduling tasks.

Compliance and clinical tracking

Check notes against payer criteria, create treatment plans with Golden Thread tracking, and review analytics such as talking ratio, cadence, and sentiment from session timelines.

Common ways teams use Upheal

  • Document sessions after therapy visits

    Clinicians can capture an in-person or virtual session, then turn it into a structured note and treatment plan without switching tools.

  • Run scheduling and intake from one place

    Practices can centralize calendars, let clients book from a link, and send reminders and intake forms automatically.

  • Manage billing after sessions

    Therapists can generate invoices, track payments, and send superbills from the same workspace they use for notes and scheduling.

  • Use AI to assist admin tasks

    Users who prefer a conversational workflow can ask the AI Assistant to prep for sessions, surface details, or draft client messages and note edits.

  • Standardize documentation and compliance

    Teams that need therapy-specific compliance support can review notes with the compliance checker and use structured templates for different note formats and therapy settings.

Pros and Cons

Pros

  • Combines notes, scheduling, billing, telehealth, and compliance in one product.
  • Supports multiple note-taking workflows, including live capture, uploads, dictation, and text-based summaries.
  • Offers built-in scheduling features such as calendar sync, self-booking, reminders, and appointment types.
  • Provides therapy-specific outputs like treatment plans, note templates, and payer-oriented compliance checks.
  • Includes a usage-based pricing model with a free trial and a monthly cap for individual plans.

Cons

  • Billing is marked as available soon in some locations, and insurance billing is listed as coming in summer 2026.
  • The public materials provided do not include a complete integrations list or full API/SSO compatibility details.
  • Some capabilities are still in beta or presented as coming soon, such as Smart Intake.

FAQ

Is Upheal scheduling HIPAA compliant?

Yes. The product includes built-in HIPAA-compliant telehealth and the scheduling page says booking data and communications are processed securely within the platform.

Can I schedule telehealth sessions in Upheal?

Yes. Upheal supports built-in telehealth and also lets you use your own video link if you want to keep an existing setup.

Does Upheal support client self-scheduling?

Yes. Clients can book appointments using your real availability through the Client Portal, and automated email reminders are included.

What calendars does Upheal sync with?

Upheal says it syncs with Google Calendar and other platforms including Alma and Headway via real-time sync.

Does Upheal send appointment reminders?

Upheal sends automated email reminders for upcoming appointments, and Upheal Assistant can also help send personalized client messages.

Quick Facts

Category
AI-native EHR for therapists
Primary users
Mental health providers and therapists
Website
upheal.io
Pricing model
Usage-based, starting at $1 per session for individual use, with a monthly cap of $69
Trial
30-day free trial with no credit card required
Compliance
SOC 2 Type II certified; HIPAA, GDPR, and PHIPA compliant