Decoda is an AI-native operating system for elective care clinics, including medical spas, wellness, and weight loss practices. It combines patient messaging, scheduling, charting, payments, inventory, and hands-on support in one platform.
Decoda is an AI-native operating system for elective care clinics, positioned for medical spas, wellness, weight loss, longevity, IV therapy, and aesthetics practices. The site presents it as a single platform intended to replace a patchwork of separate tools across scheduling, charting, payments, inventory, outreach, and support.
The homepage and product pages show Decoda handling practical clinic workflows: responding to incoming patient messages, drafting SOAP notes from live consultations, sending intake forms, collecting payments, and updating inventory after a visit. It also includes a support model built around direct human help through call, text, and Slack rather than a ticket queue.
Routes new leads into follow-up workflows, including examples such as Instagram inquiries and lead nurture after an ad click. The homepage shows automated follow-up and lead recovery flows tied to the clinic’s growth activity.
Lets an AI front desk answer patient questions and present available appointment slots by text. The product page shows a patient asking about openings and receiving three time options in seconds.
Records provider-patient conversations and drafts SOAP notes before the patient leaves. The scribe page says it listens in the background, generates a structured note, and supports review and sign-off.
Handles booking intake and pre-visit paperwork, including forms and consent collection before arrival. The homepage shows medical history, consent, and photo release forms sent and signed after booking.
Covers payments and inventory in the same workflow, with the homepage showing a charge, membership discount, receipt, and inventory deduction tied to the visit.
Provides live support through call, text, and Slack, with examples of template mapping help and workflow setup being handled by the Decoda team.
A clinic can route Instagram and other inbound leads into automated follow-up so new inquiries are not left waiting for a response. The homepage shows this with lead nurturing after a patient taps a book-now flow.
Front-desk staff can answer appointment questions by text and share live openings without switching tools. The product page shows Decoda replying with available time slots in seconds.
Providers can finish a visit with a draft SOAP note already prepared from the conversation. The scribe page shows the note ready for review before the patient leaves the room.
After booking, the system can send intake forms and collect signatures for medical history, consent, and photo release before the patient arrives. The homepage shows these forms being completed ahead of the appointment.
At checkout, the platform can collect payment, apply a membership discount, send a receipt, and deduct inventory from the visit. The homepage shows these steps happening in one workflow.
Decoda is presented as an AI-native operating system for elective care clinics, with product pages for tools such as AI Scribe and AI Front Desk. The site frames it as a single platform for med spas, wellness, weight loss, longevity, IV therapy, and aesthetics practices.
The site shows workflow coverage for booking, intake, charting, payments, inventory, outreach, and recovery. It describes AI handling tasks such as replying to Instagram DMs, answering patient texts, drafting SOAP notes, and supporting follow-up workflows.
The homepage says support is available by call, text, and a dedicated Slack channel, with human responses under 5 minutes cited on the page. It also describes the support team as able to help set up rules and customize templates.
The rendered site does not provide public pricing details. The pricing URL currently resolves to a 404/off-chart page, so no plan structure or amounts are available from the source material.
The partnerships page lists a curated set of partner categories such as marketing and growth, good faith exams, weight-loss programs, operations consulting, compliance and credentialing, imaging and devices, procurement, pharmacy, and medical directorship. It presents these as hand-picked partners that extend the Decoda workflow.
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