Multi-channel deployment
Deploy AI agents across text and voice channels, including messaging apps, IVR, and webchat, so one workflow can reach customers in the channels they already use.
Proto
Freemium
Plataforma de IA para fluxos de trabalho seguros e multilíngues em mensagens, voz, caixa de entrada e analytics
O que é Proto?
Proto is an AI platform for building secure, multilingual workflows across messaging, voice, inbox, and analytics. The site positions it for emerging markets, government agencies, healthcare networks, payments, and other regulated organisations that need to serve people in local languages and across multiple channels.
The platform combines AI agents, inbox tooling, and insight features such as summaries, sentiment, translation, auto-tagging, and data analysis. Pricing is published across tiered plans, with an Enterprise option that adds custom integrations, unlimited support, and on-premise hosting.
O que Proto pode fazer?
Multilingual communication
Use local language support and multilingual interactions, with the site stating support for 100+ languages and coverage for underserved and mixed languages.
Training from your data
Train agents from websites, documents, snippets, SharePoint, and other source data, then keep them updated with automatic retraining schedules.
Agent handoff and inbox workflow
Let AI agents switch between agents or hand off to live agents, with inbox tools for chat-to-ticket conversion, person profiles, and conversation search.
Conversation intelligence
Use inbox intelligence features such as summaries, sentiment analysis, emotion analysis, auto-tags, auto-fields, and custom views to manage conversations and tickets.
Analytics and insight workflows
Run insight workflows that combine workspace data, scraping, and advisor/co-pilot features to surface trends, summaries, and decision support from sensitive data.
Casos de uso
“Government and public service support”
Serve citizens or constituents in local languages through secure AI agents that can operate across messaging channels and support regulated service workflows.
“Healthcare and member support”
Handle patient or member enquiries with multilingual messaging, voice messages, summaries, and inbox tools that help teams manage routine support at scale.
“Customer service automation”
Automate customer support for payments, telecom, and other service businesses using AI agents, ticketing workflows, and channel coverage across major messaging apps.
“Executive insight and data analysis”
Turn internal or institutional data into decision support by training AI agents on documents, snippets, and URLs, then using insight workflows to surface summaries and trends.
Perguntas frequentes
Which channels does Proto support?
Proto supports messaging channels such as WhatsApp, Messenger, Telegram, LINE, Viber, and webchat. The channels page also notes support for feature phones and that proactive messaging is available on webchat.
Does Proto publish pricing?
Proto offers a pricing page with Starter, Lite, Pro, Total, and Enterprise options. The published plans include interaction limits, AI agent counts, and channel/data-source limits, while Enterprise is positioned as custom and from $4,500 per month.
How is Proto packaged for different team sizes?
The pricing page shows Starter, Lite, Pro, Total, and Enterprise plans, with different interaction limits, numbers of AI agents, and data-source allowances. The enterprise tier includes custom integrations, unlimited support, and on-premise hosting.
What kinds of teams is Proto designed for?
Proto is presented for government agencies, regulated institutions, healthcare networks, payments, and customer support teams that need multilingual workflows and secure AI agents. The site highlights use cases such as citizen engagement, patient support, and insight generation from sensitive data.
What does Insight Advisor do?
Proto's Insight Advisor use case describes AI agents trained on an organisation's data to generate text and graphical insights, support multilingual analysis, and continuously retrain from new content.
Informações rápidas
- Category
- AI workflows platform
- Primary users
- Government agencies, healthcare networks, payments, and regulated organisations
- Channels
- WhatsApp, Messenger, Telegram, LINE, Viber, webchat, voice messaging
- Pricing
- Published tiered plans with an Enterprise option from $4,500 per month
- Source domain
- proto.cx
- Notable workflow
- AI agents, inbox handling, and insight generation
Análise de tráfego de Proto
Os dados de tráfego são apenas para referência.
- Classificação do domínio
- 36
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