Vidyard

Vidyard is an online video platform for business teams to record, host, share, personalize and track video across sales, marketing and customer workflows, with AI-assisted creation and integrations.

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What Vidyard is

Vidyard is an online video platform for business focused on sales, marketing, customer communication, and internal collaboration. The site positions it as a way to record, share, host, and track business video across the tools teams already use.

Its feature set spans video messages, AI-generated video workflows, hosting, playlists, sharing pages, viewer notifications, and analytics. The platform is also presented alongside use cases such as prospecting, sales support, marketing, corporate communications, and customer-facing communication.

Core features

Webcam and screen recording

Record videos from your webcam or screen using browser extensions, a desktop app, or mobile app. This supports quick one-to-one videos as well as recorded walkthroughs.

Video Agent and AI tools

Set up trigger-based workflows that automatically generate and send personalized videos, including AI avatar videos and AI-generated scripts.

Email video sharing

Send videos in Gmail, Outlook, and similar workflows without forcing recipients to download attachments. Vidyard also offers email-friendly animated previews and intro banners.

Sharing pages and viewer tracking

Customize video landing pages, add buttons or links, and use view notifications and real-time viewer insights to track engagement and next steps.

Video hosting and playback

Host business videos with ad-free playback, fast uploads, responsive embeds, captions, metadata, chapters, transcriptions, and social sharing options.

Integrations and analytics sync

Connect video analytics back into MAP and CRM systems, and use integrations to work in tools such as Salesforce, HubSpot, Marketo, Gmail, Slack, and Zendesk.

Practical use cases

Prospecting and follow-up
Sales teams can record quick prospecting videos, send them through email or sales engagement tools, and use viewer notifications to time follow-up.
Campaign video distribution
Marketing teams can host video content, embed it on pages, share it through campaigns, and use analytics to review engagement.
Support and customer communication
Customer support and success teams can send relevant videos to explain issues, reduce back-and-forth, and track whether customers watched them.
Internal updates and collaboration
Internal teams can create short updates, screen recordings, or sharing pages for colleagues instead of relying only on long written explanations.
Automated personalization at scale
Operations teams can automate personalized video generation and delivery using AI avatars, scripted prompts, and trigger-based workflows.

Pros and Cons

Pros

Combines recording, hosting, sharing, and analytics in one platform.
Supports personalized video workflows, including AI avatars and trigger-based sending.
Works across common business tools such as Gmail, Outlook, Salesforce, HubSpot, Marketo, Slack, and Zendesk.
Offers hosting features like captions, chapters, transcriptions, and responsive embeds.
Includes viewer engagement signals such as notifications and real-time insights.

Cons

The provided pages do not publish detailed pricing numbers or plan limits.
Some feature and integration details are broad directory-style listings rather than full workflow documentation.

FAQ

What is Vidyard used for?

Vidyard is presented as an online video platform for business, with use cases across sales, marketing, customer communication, and internal collaboration.

How do teams create videos in Vidyard?

The source shows ways to record videos through browser extensions, a desktop app, a mobile app, and add-ons such as Chrome. It also mentions a free screen recorder and video messages.

Which tools does Vidyard integrate with?

Vidyard’s integration pages show connections with sales and marketing tools such as Gmail, Outlook, Salesforce, HubSpot, Marketo, Gong, Slack, LinkedIn, Google Drive, Dropbox, Excel, Google Sheets, and Zendesk.

Does Vidyard offer a free option or a demo?

The pricing page indicates Vidyard offers pricing plans, and the site also includes options to request a demo and sign up for free for some products or features.

How much does Vidyard cost?

The source does not publish detailed plan prices on the pages provided, so readers need to review the pricing page or contact Vidyard for current plan details.

Quick Facts

Category: Online video platform
Primary users: Sales, marketing, enterprise, and customer-facing teams
Source domain: vidyard.com
Core workflows: Record, host, share, personalize, and track business videos
Pricing shape: Pricing plans are available; detailed prices are not shown on the provided pages
Integration examples: Gmail, Outlook, Salesforce, HubSpot, Marketo, Slack, Zendesk