Smobi

Smobi is an AI-powered platform for no-code SMS and RCS agents with drag-and-drop workflows, API automations, analytics, and built-in consent handling.

AI Agent Development No-Code & Low-Code AI Chatbot Workflow & SOP Management AI Customer Support

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Overview

Smobi is an AI-powered customer engagement platform for building interactive SMS and RCS agents without coding. It is designed for brands that want to automate marketing, support, and transactional messaging inside native messaging apps.

The homepage centers on a drag-and-drop workflow builder, API access for custom data and triggers, and built-in compliance features. Smobi also presents RCS messaging as a way to send richer, more interactive experiences such as cards, videos, surveys, calendar invites, and order updates.

Features

No-code workflow builder

Create message flows with a drag-and-drop builder instead of writing code. The builder includes prebuilt components for common messaging steps, which helps teams assemble campaigns and automated conversations more quickly.

LLM-driven conversation steps

Use AI-generated replies, follow-ups, and other LLM-enabled message steps to keep conversations dynamic. The site describes this as supporting richer interactions than static text blasts.

Data and trigger integration

Connect Smobi to CRM systems, APIs, Zapier, and other data inputs to trigger personalized messages from external events. The homepage also mentions using API access for custom data and triggers.

Interaction analytics

Track taps, replies, delivery, engagement, and outcomes in real time. The analytics view is positioned to help teams see what is working and adjust messaging based on observed interaction data.

Built-in compliance controls

Use TCPA opt-in and opt-out flows, regional consent handling, and audit logs inside the agents you build. These controls are described as built into the platform to reduce manual compliance handling.

Rich RCS message formats

Send richer message formats such as rich cards, images, videos, carousels, surveys, calendar invites, and updates through RCS or SMS where supported. The homepage highlights these as interactive messaging elements.

Use cases

Triggered marketing messages
Build automated campaigns that send personalized messages based on customer events or data changes. The site says Smobi can connect to CRMs, APIs, Zapier, and other triggers to launch messages automatically.
Customer support conversations
Create interactive support flows that guide customers through replies, follow-ups, and richer message content. Smobi positions RCS as a way to support app-like conversations inside the native messaging app.
Transactional notifications
Send operational updates such as order notifications, appointment reminders, and calendar invites with richer content when supported. These flows fit transactional messaging that benefits from clear, actionable message steps.
Surveys and feedback collection
Run surveys and feedback requests directly in the messaging thread. The homepage specifically mentions surveys as a prebuilt component and as part of the richer RCS experience.
Rich RCS experiences
Use richer media and interactive elements such as videos, carousels, rich cards, and images to make customer messages more engaging than plain text alone.

Pros and Cons

Pros

The no-code builder makes it possible to create messaging flows without writing code.
API access and trigger support allow teams to connect external data sources and automate personalized messages.
RCS support enables richer message formats than plain SMS, including cards, videos, surveys, and calendar invites.
Analytics cover delivery, clicks, replies, and outcomes, which helps teams measure engagement.
Compliance features such as opt-in/out flows, regional consent handling, and audit logs are built into the platform.

Cons

The pricing page currently returns a 404, so public plan details are not available from the site pages provided.
Some product areas are described at a high level on the homepage, so integration and workflow depth are only partially documented in the available pages.

FAQ

What is Smobi?

Smobi is an AI-powered customer engagement platform for building interactive SMS and RCS agents without coding. The site positions it for brands that want to run marketing, support, and transactional messaging through native messaging apps.

How do you build agents in Smobi?

The homepage says Smobi uses a no-code workflow builder with drag-and-drop components for message flows, AI-generated replies, follow-ups, and surveys. It also mentions API access for custom data and triggers.

Which carriers does Smobi support?

Smobi says its RCS messaging works with almost all carriers in the United States, including AT&T, T-Mobile, Verizon, Metro by T-Mobile, U.S. Cellular, Cricket, Spectrum, TracFone, Straight Talk, Xfinity Mobile, C Spire, Consumer Cellular, FirstNet, PureTalk, Red Pocket, and Visible. Mint and Boost Mobile are noted as still developing RCS capabilities.

Does Smobi include analytics and compliance features?

According to the homepage, Smobi includes engagement analytics for delivery, clicks, replies, and outcomes, and its compliance features include TCPA opt-in/out flows, regional consent handling, and audit logs.

Does Smobi publish pricing details?

The pricing page currently returns a 404, but the homepage says RCS messaging is billed with a standard platform fee plus per-usage message costs. No public plan details are shown on the site pages provided.