SmartSuite

SmartSuite is a cloud-based enterprise work platform for connected workflows across GRC, IT service delivery, project and portfolio management, and business operations. It combines no-code workflow design, automation, collaboration, reporting, and AI in a governed environment.

노코드 로우코드 AI 프로젝트 관리 워크플로우 SOP 관리

웹사이트 방문

Connected work platform for enterprise teams

SmartSuite is a cloud-based enterprise work platform for connected workflows across governance, risk, compliance, resilience, IT service delivery, project and portfolio management, and business operations. It is positioned as a unified environment for organizations that want to standardize how work is designed, executed, measured, and governed.

The platform is built on a relational database foundation and combines no-code configuration, automation, permissions, integrations, reporting, and AI in one system. SmartSuite also offers productized solution areas and templates so teams can start in one function and expand as workflows become more connected across the business.

Core capabilities

Relational data foundation

Build structured, relational data models that connect records, processes, teams, permissions, automation, integrations, and reporting in one system.

Governed no-code workflows

Design, automate, manage, and scale workflows without custom development, while keeping solution structure and control in place.

AI in the flow of work

Apply AI directly inside workflows to generate content, support decisions, and help automate routine work.

Collaboration and reporting

Track work across teams with comments, @mentions, notifications, dashboards, and reporting that surface status in context.

Security and governance controls

Use permissions, audit logs, SCIM provisioning, IP restrictions, DLP, and data residency controls to support enterprise governance.

Integration options

Connect SmartSuite with other systems through its open integration architecture, REST API, and the Make integration mentioned on the pricing page.

Common use cases

GRC and resilience programs
Manage risk, compliance, audit, third-party risk, privacy, AI governance, ESG, and resilience work in a connected environment that keeps oversight and execution aligned.
IT service delivery
Run service desks, incident response, service requests, asset management, and IT operations from a common workflow platform.
Project and portfolio management
Coordinate projects, portfolios, and strategy work while keeping reporting and progress tracking linked to objectives and results.
Business operations
Support sales, marketing, product, finance, HR, procurement, and operations teams with shared workflows and consistent governance.
Cross-functional workflow standardization
Standardize recurring work with templates, dashboards, comments, notifications, and automations so teams can collaborate in context and reduce manual handoffs.

Pros and Cons

Pros

Unifies several work areas on one platform, including GRC, IT, projects, and operations.
Combines workflow design, automation, collaboration, reporting, and AI in a single environment.
Provides enterprise governance features such as SSO, SCIM, audit logs, DLP, and data residency controls on higher-tier plans.
Includes solution templates and productized solution areas that can help teams start faster.
Offers a 14-day trial on the pricing page, with paid plans for different organization sizes.

Cons

The source does not provide a full public list of third-party integrations.
Some pricing and support details are only described at a high level on the source pages.

FAQ

Who is SmartSuite for?

SmartSuite is designed for organizations that need to connect and manage workflows across GRC, IT service delivery, project and portfolio management, and business operations on one platform.

What does SmartSuite do?

The source describes SmartSuite as an AI-native enterprise work platform with no-code configuration, automation, permissions, integrations, and analytics. It also offers solution suites for governance, risk, compliance, resilience, IT service delivery, project and portfolio management, and business operations.

How does SmartSuite get deployed and priced?

The platform is built on a relational database foundation and is positioned as a unified environment for building and extending connected workflows. The pricing page also shows a free 14-day trial and paid plans, with contact sales required for Enterprise and Signature.

What integrations are supported?

The platform page says SmartSuite has an open integration architecture and the pricing page references a REST API and Make integration. The source does not provide a complete list of supported integrations.