Mention search and filtering
Refine collected mentions with Boolean operators and filters for sentiment, reach, language, and source. Grouping and tagging help organize discussions for review.
AI social listening for marketing and PR teams tracking brands and online conversations.
Brand24 is an AI social listening and media monitoring platform for tracking public conversations about brands, competitors, and topics. It collects mentions across social media, news, blogs, videos, forums, podcasts, and reviews, bringing coverage and audience reactions into one workspace.
Marketing and PR teams can use it to assess brand awareness, understand customer feedback, and investigate changes in online attention. Plans vary by keyword allowance, monthly mention volume, update frequency, and access to advanced AI analysis.
Refine collected mentions with Boolean operators and filters for sentiment, reach, language, and source. Grouping and tagging help organize discussions for review.
Classify mentions as positive, negative, or neutral to assess audience reactions and identify conversations that need attention.
Track mention volume, reach, engagement, and hashtag activity. Presence Score supports benchmarking online popularity, while influencer analysis identifies influential authors.
AI Insights provides charts, trends, and recommendations; topic analysis identifies discussion themes. Events detection helps explain spikes in coverage. Access and project limits depend on the plan.
Reporting options include PDF, Excel, PowerPoint, and shareable reports. Daily and weekly reports, storm alerts, and custom email notifications support ongoing monitoring.
Slack and Microsoft Teams integrations bring monitoring into team workflows. MCP gives AI assistants access to live Brand24 data; API access connects external tools for an additional fee.
PR teams can investigate negative discussions and sudden increases in coverage to understand an emerging issue and inform their response.
Marketing teams can follow campaign hashtags, compare reach and engagement, and report results to stakeholders.
Businesses can monitor competing brands and compare online attention to assess their position and identify relevant discussion channels.
Product and customer teams can examine unsolicited conversations to learn what people like or dislike and use those findings in business decisions.
Monthly plans cost $249 for Individual, $349 for Team, $499 for Pro, and $699 for Business. With annual billing, monthly equivalents are $199, $299, $399, and $599 respectively. Enterprise starts at $1,499 per month, billed annually. A 14-day free trial is available.
Individual updates every 12 hours and Team every hour. Pro, Business, and Enterprise offer real-time updates.
Individual includes 3 keywords and 2,000 mentions per month; Team includes 7 and 10,000; Pro includes 12 and 40,000; Business includes 25 and 100,000. Enterprise offers custom keyword and mention limits.
Individual includes one user. Team, Pro, Business, and Enterprise include unlimited users, supporting shared monitoring and analysis.
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