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ixigo is an Indian travel platform for booking flights, trains, buses, hotels, and cabs, with travel status tools, fare alerts, and booking support.

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About ixigo

ixigo is an Indian travel platform that helps users plan, book, and manage trips across flights, trains, buses, hotels, and cabs. Its website and mobile apps combine booking flows with travel utility tools such as PNR status, train running status, flight status updates, and fare alerts.

The company says it has focused on travel utility and customer experience since launching in 2007. It positions itself as a technology company that uses artificial intelligence, machine learning, data science, and proprietary algorithms to help travelers make booking decisions and handle trip management more efficiently.

Core capabilities

Flight booking

Search and book domestic or international flights from the same platform, with support for one-way and round-trip travel.

Train booking and status tools

Book train tickets and check related travel status information such as PNR status, seat availability alerts, and train running status updates.

Bus booking

Compare and reserve bus tickets across a range of bus types, including state buses and luxury volvos.

Hotel booking

Find and book hotels, with the site describing coverage across thousands of hotels for different budgets.

Travel status tracking

Track travel details with utility features such as flight status updates, boarding gate information, baggage belt information, and delay alerts.

Support and trip-planning tools

Use booking-support tools including automated customer support, fare alerts, pricing and availability alerts, and travel content.

Common ways to use ixigo

  • Book air travel

    A traveler can search for domestic or international flights, apply fare-related options, and book from the same interface.

  • Plan a train journey

    A rail passenger can search for trains, check PNR status, review running status, and look for seat availability or confirmation-related updates.

  • Reserve bus tickets

    Someone traveling by bus can choose from different bus types and complete an online booking for an intercity trip.

  • Arrange stays

    A traveler can book a hotel alongside transport plans and look for accommodation that fits different budgets.

Pros and Cons

Pros

  • Covers multiple travel categories in one place, including flights, trains, buses, hotels, and cabs.
  • Combines booking with practical travel utilities such as PNR status, train running status, flight status, and fare alerts.
  • Provides customer support channels for booking-related issues.
  • States that the platform is built around travel decisions and trip management for Indian travelers.

Cons

  • The pricing page does not present a usable pricing breakdown in the provided source, so cost structure is not clear from these pages alone.
  • Some product areas are described broadly on the homepage, but the source provides limited detail on how individual features work end to end.

FAQ

What does ixigo do?

ixigo lets travelers search and book flights, trains, buses, hotels, and cabs through its website and mobile apps. It also offers travel utility features such as PNR status, train running status, flight status, fare alerts, and automated customer support.

Who is ixigo designed for?

The source describes ixigo as focused on Indian travelers and as a platform for planning, booking, and managing trips across rail, air, buses, and hotels. It also highlights a customer-centric approach and AI-powered travel assistance.

Does ixigo publish pricing or plan details?

The official pages do not show a clear pricing table or plan breakdown. The pricing page appears unavailable, so users should rely on the booking flow and support pages for current booking conditions and charges.

Can users contact support for booking issues?

Yes. The site highlights customer support for flight, train, and bus bookings, and the investor-relations page points users to customer support for booking-related questions such as refunds, cancellations, rescheduling, and payment issues.

Quick Facts

Category
Travel booking platform
Primary market
India
Supported services
Flights, trains, buses, hotels, and cabs
Founded
2007
Delivery
Website and mobile apps
Support
Customer support for booking issues