ERP and operations management
ERPNext is presented as the system for accounting, inventory, and operations, making it the main business-management application in the product lineup.
Frappe
RivendicaFrappe is an open source business software platform for ERP, HR, CRM, support, document collaboration, website building, and cloud hosting.
Overview
Frappe is a remote technology company that builds free and open-source software for business operations, collaboration, and application development. Its homepage groups the portfolio into products, services, partners, people and community resources, and libraries.
The product line includes ERPNext, Frappe Framework, Frappe HR, CRM, Helpdesk, Learning, Builder, Drive, Lending, Gameplan, Press, and supporting libraries such as Bench, Datatable, Charts, and Gantt. Together they cover operational workflows, software customization, data analysis, website creation, document collaboration, and cloud hosting for the Frappe stack.
The site also points to a partner program for implementation experts and a stories section that documents real-world use across industries such as manufacturing, education, food and beverages, real estate, e-commerce, and services. Frappe’s quality and security page adds that its systems are certified under ISO 9001:2015, ISO 27001:2022, and SOC 2 Type II.
Core capabilities
Application framework
Frappe Framework is described as a way to build and customize full-stack web applications, giving teams a base for custom software development.
Workflow-specific applications
Frappe HR, CRM, Helpdesk, Drive, and Learning each focus on a distinct business workflow such as employee processes, sales tracking, customer support, document sharing, and course delivery.
Visual website and page creation
Builder lets users create websites and pages visually without writing code, which lowers the barrier for simple web publishing tasks.
Data and visualization tools
Insights, Charts, Datatable, and Gantt support analysis, visualization, tabular interaction, and timeline planning across reporting and project work.
Hosting and cloud delivery
Press provides full-service cloud hosting for the Frappe stack, and the homepage also lists Cloud as the official cloud platform for Frappe applications.
Common use cases
Run core operations
Use ERPNext to manage accounting, inventory, and operational processes in a single business system.
Develop custom applications
Use Frappe Framework when you need to build and customize full-stack web applications on an open source base.
Coordinate internal teams
Use Frappe HR, CRM, Helpdesk, and Drive to handle employee records, sales follow-up, customer support, and shared document workflows.
Publish and analyze work outputs
Use Builder, Insights, Datatable, Charts, and Gantt for website creation, reporting, interactive analysis, and timeline planning.
Get implementation help
Use the partner program if you want training, certifications, and implementation support for Frappe products.
Pros and Cons
Pros
- Broad portfolio spanning ERP, CRM, HR, support, learning, documents, and hosting.
- Open source positioning, with multiple products and libraries presented on the homepage.
- Supports both product engineering and operational workflows across on-premises and SaaS offerings.
- Partner program and FAQ material provide a route to implementation help and product training.
- Published quality and information security certifications provide additional operational context.
Cons
- The source does not provide a current pricing page or published plan details; `/pricing` returns a 404.
- Integration information is limited in the provided sources, so specific third-party connections are not well documented here.
- The site is broad in scope, so readers may need to review individual products to understand which parts of the stack fit their use case.
FAQ
What does Frappe provide?
Frappe offers open source software products and services, including ERPNext, Frappe Framework, Frappe HR, CRM, Helpdesk, Builder, Drive, Press, and others listed on its homepage. The site also describes cloud hosting and implementation support through the Frappe partner network.
Does Frappe support on-premises and SaaS deployments?
The source material supports both on-premises and SaaS-based product offerings, and Frappe’s information security page states that its systems cover product engineering and operations for those delivery models.
Who is the Frappe partner program for?
The partner FAQ says companies that sell technology products, preferably in the ERP and cloud space, are a good fit for the partnership program.
What kinds of workflows can Frappe software support?
The homepage highlights products for accounting, inventory, HR, data analysis, CRM, support tickets, website building, lending, documents, and cloud hosting. The stories page shows these products being used across industries such as manufacturing, healthcare, education, retail, and services.
Quick Facts
- Category
- Open source business software platform
- Primary products
- ERPNext, Frappe Framework, Frappe HR, CRM, Helpdesk, Builder, Learning, Drive, Press
- Deployment model
- On-premises and SaaS based product offerings
- Support model
- Partner program for implementation experts
- Source domain
- frappe.io
- Certifications
- ISO 9001:2015, ISO 27001:2022, SOC 2 Type II
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